Trainer, Health Plan Operations Kelsey-Seybold Clinic

Kelsey-Seybold; Town of Texas (WI); On-site; USD 65,000 - 811,000; Full time

Job summary

A leading healthcare organization is seeking a Trainer for Health Plan Operations. This role involves developing training programs, assessing trainee performance, and collaborating with management to enhance employee skills. The ideal candidate will have a Bachelor’s degree and experience in health insurance training.

Benefits

Medical Coverage

Vision Coverage

Dental Coverage

Tuition Reimbursement

401K Matching

Employee Recognition Program

Paid Time Off

Employee Assistance Program

Continuing Education Allowances

Qualifications

• Four years of experience in a health insurance environment.
• Experience in classroom training and curriculum development.

Responsibilities

• Develop and conduct training programs for the Operations Department.
• Assess trainees to measure progress and evaluate training effectiveness.

Skills

Communication

Organizational Skills

Facilitation Skills

Attention to Detail

Flexibility

Education

Bachelor’s degree in a related field

Tools

Microsoft Office

Epic Tapestry

TriZetto Enrollment Administration Manager

Job description

Responsibilities

The incumbent will develop and conduct training programs to support the Operations Department of the Medicare Advantage plan and commercial product lines. The goal is to ensure employees have the necessary knowledge and skills to perform their tasks accurately and effectively. Responsibilities include collaborating with management to identify staff training needs, providing feedback on trainee performance, creating teaching outlines, determining instructional methods, developing testing and evaluation procedures, and conducting various training sessions such as new employee orientations, developmental training, on-the-job role-specific training, compliance training, and refresher courses. The trainer will also assess trainees to measure progress and evaluate training effectiveness, assist management with creating and maintaining policies and procedures, and help develop and maintain the organization’s knowledge management system.

Job Title: Trainer, Health Plan Operations

Location: Pearland Administrative Office

Department: KCA Member Services

Job Type: Full Time

Salary Range: $65,646 – $81,0926 (Pay varies based on education, experience, certifications, etc.)

Qualifications

Education

Required: Bachelor’s degree in a related field or four years of experience in training or organizational development.

Preferred: N/A

Experience

Required: Four (4) years of experience in a health insurance or managed care environment with knowledge of healthcare delivery systems. Working knowledge of state and federal laws and regulations applicable to Medicare and commercial insurance products. Experience in classroom training, curriculum development, and training material creation, including guides and assessments.

Preferred: Prior experience in managed care claims, contact center, or enrollment operations. Government programs background preferred. Experience with knowledge management and learning systems development and implementation.

License(s)

Required: N/A

Preferred: N/A

Special Skills

Required: Proficiency in Microsoft Office products.

Preferred: Working knowledge of Epic Tapestry system and TriZetto Enrollment Administration Manager (EAM) application.

Other

Required: Excellent verbal and written communication skills, organizational, presentation, and facilitation skills, attention to detail, flexibility in a fast-paced environment, and ability to work independently or in teams.

Preferred: N/A

Working Environment: Office

About Us

Join Kelsey-Seybold Clinic, Houston’s fastest-growing multispecialty healthcare organization with over 40 locations and 65+ specialties. We are dedicated to providing quality patient care through our team of over 600 physicians and a collaborative work environment. Enjoy a rewarding career with work/life balance and benefits such as medical, vision, dental insurance, tuition reimbursement, 401K matching, employee recognition, paid time off, assistance programs, and continuing education allowances.

Why Kelsey-Seybold Clinic?

• Medical, Vision, and Dental coverage
• Tuition Reimbursement
• Company Matching 401K
• Employee Reward and Recognition Program
• Paid time off for vacation, sick leave, and holidays
• Employee Assistance Program
• Continuing Medical Education allowance

Apply Now: Apply Here