Trainer (Contract)

Street Smarts VR; San Antonio (TX); Remote; USD 65,000 - 137,000; Full time

Job summary

A leading company is seeking a dynamic Trainer for immersive virtual reality training sessions. This contract role involves delivering comprehensive training to law enforcement and military professionals, requiring extensive travel and adaptability to various training technologies. Ideal candidates will have experience in instructional delivery and foster strong customer relationships while maximizing platform utilization.

Benefits

Flexible Schedule

Reimbursed Travel Expenses

Qualifications

• Minimum 3-5+ years of consulting, training, law enforcement or military experience.
• Experience working with immersive training technologies like VR/MR.
• Ability to engage with a wide range of learners in both virtual and in-person settings.

Responsibilities

• Deliver interactive training sessions both onsite and virtually.
• Guide users through VR/MR hardware setup and software operation.
• Complete after-action reports and maintain ongoing engagement with trainees.

Skills

Public Speaking

Instructional Delivery

Customer Engagement

Adaptive Learning

Job description

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Street Smarts VR is a veteran-owned, dual-use technology platform that's revolutionizing tactical training through virtual reality and improving public safety outcomes. By integrating software, hardware, and training data, SSVR's solution is transforming the VR training landscape.

Across four continents, 10,000 users across dozens of US military and police departments currently train with SSVR - and that's a tiny fraction of the 5 million first responders in the US who carry weapons and for whom training is not just a requirement but a moral imperative. SSVR is forecasting rapid growth over the coming years in both state and local law enforcement as well as all 4 branches of the US Military.

At Street Smarts VR, we understand that military and first responders consistently operate in high stress, high consequence environments. We’ve lived it. So by leveraging virtual reality and real-world data sources, we’ve built a fully immersive platform that conditions users to the real life stressors they will face in the field.

This isn’t just about VR; it's about our commitment to creating realistic, impactful, and life-saving training.

Role Overview:

Street Smarts VR is seeking an experienced and dynamic train-the-trainer (T3) contractor to deliver high-quality, immersive training sessions for our customers utilizing advanced Virtual Reality (VR) and Mixed Reality (MR) training solutions. This role is integral to ensuring customers maximize their use of the Street Smarts VR platform through comprehensive training, ongoing education, and hands-on demonstrations.

As a T3 contractor, you will provide on-site and virtual training to law enforcement, military, and other professional organizations. You may also be asked to conduct product demonstrations for prospective clients, assist in business development efforts at industry trade shows, and support customer success and customer support initiatives when needed.

This is a highly flexible, project-based contract position, ideal for individuals with a strong background in training, education, or instructional delivery—particularly in law enforcement, military, or high-tech training environments. Trainers must be comfortable with traveling, engaging with a wide range of learners, adapting to new training technologies, and physically handling VR/MR training equipment. You must have the ability to foster and maintain strong customer relationships, understand a customer’s desired business outcomes, and demonstrate a mastery of our product offerings to help customers gain maximum value from our products and services. You are key to driving product adoption. The ideal candidate is someone who has served in a law enforcement or military capacity and has training experience.

While this is a fully remote position, you must live in your assigned region. The role requires extensive travel during our busiest seasons for onsite customer training and/or demo conference support (if applicable) as well as availability to work remotely from home to lead virtual training and support sessions.

We are hiring in regions across the U.S. and Canada; applicants must live in their assigned region and be flexible with coverage based on business need. While we are hiring nationwide, you must be flexible to cover any territory given business demand.

Key Responsibilities

Training & Instruction

• Obtain T3 Certification as an official Street Smarts VR representative, which includes an in-depth onboarding and training program. This certification process covers comprehensive training on all hardware lines, software platforms, troubleshooting techniques, and both internal and external operational procedures.
• Participate in customer kick-off calls and internal knowledge transfers to ensure alignment before the training session.
• Deliver in-depth, interactive and structured training sessions onsite and virtually on Street Smarts VR’s immersive training solutions, ensuring customers can effectively utilize the platform.
• Teach customers how to integrate VR/MR simulations into their existing training programs, emphasizing best practices, scenario development, and system functionality.
• Guide users through hardware setup, software operation, troubleshooting, and maintenance.
• Provide structured learning experiences, including new product training, software updates, and customized training solutions tailored to customer needs.
• Maintain ongoing engagement with trainees, ensuring comprehension and knowledge retention through refreshers and follow-up sessions.
• Complete after action reports and gather feedback.
• Maintain an up-to-date calendar of availability.
• Other responsibilities based on business need.

Technical & Logistical Responsibilities

• Set up, operate, transport (up to 80 lbs), and troubleshoot VR/MR systems during sessions, ensuring smooth delivery and support.
• Stay up-to-date with new software releases, product enhancements, and training methodologies by completing virtual or onsite internal training, reading product updates, and engaging with Street Smarts VR’s Learning Management System (LMS).
• Participate in internal training sessions to maintain system proficiency and demonstrate expertise through periodic performance assessments.
• Troubleshoot technical issues and assist with customer support inquiries when on-site at customer locations, escalating complex problems to internal teams as needed.
• Assist with standby support events, regional training events, and customer support queue as needed.
• Other responsibilities based on business need.
• Act as a trusted training advisor, ensuring customers fully understand and integrate Street Smarts VR technology into their training programs.
• Provide on-site customer support for system troubleshooting and performance optimization.
• Document and communicate customer feedback, ensuring continuous improvement in training delivery and software functionality.
• Other responsibilities based on business need.

Product Demonstrations & Business Development Support (as needed)

• Conduct live, in-person product demonstrations for prospective customers, partners, and stakeholders, showcasing the capabilities of the Street Smarts VR system.
• Lead virtual product demonstrations, walking potential clients through software features, VR/MR simulations, and real-world training applications.
• Support sales and business development efforts at conferences, trade shows, and customer events, helping to present, set up, and operate demo stations.
• Engage with potential customers to understand their training needs and operational challenges, offering insights on how the VR/MR training platform can address them.
• Serve as an expert resource for both customers and internal teams, sharing feedback on customer interactions and system usability to improve training strategies.
• Other responsibilities based on business need.

Qualifications & Experience

Required:

• Minimum of 3-5+ years of consulting, training, law enforcement or military experience.
• Ability to travel up to 90% of the time regionally and domestically for on-site training, customer visits, trade shows, and conferences.
• Ability to handle competing priorities across multiple customers and work independently.
• Ability to work in a fast-paced environment and maintain flexibility.
• Ability to work with cross-functional teams and foster teamwork and empathy.
• Excellent written, oral, and presentation skills for both virtual and in-person training delivery.
• An understanding of adult learning principles.
• Ability to document and track tasks in a detailed manner.
• Willingness to operate outside of assigned projects and pitch in wherever necessary.
• Strong public speaking and presentation skills, with the ability to train individuals and groups effectively in both in-person and virtual settings
• Experience working with immersive training technologies, such as Virtual Reality (VR), Mixed Reality (MR), or simulation-based training systems (not required but preferred).
• Experience troubleshooting and supporting VR/MR training systems in a live training environment.
• Ability to work from home to lead training sessions in a quiet, undisturbed space
• Comfortable lifting and transporting VR/MR equipment, which may include cases weighing up to 80 lbs.
• Tech-savvy and adaptable, with the ability to quickly learn and train others on new software, hardware, and VR/MR training platforms.
• Self-motivated, adaptable, and effective in fast-paced environments.

You can expect up to 90% travel in this role, however, training assignments are dependent on business need and will be assigned by region and availability.

Compensation & Work Terms

• Paid per training session, event, or demonstration, based on the specific activities performed as outlined in the consultant agreement.
• 1099 independent contractor position – trainers are responsible for their own taxes, internet, cell phone, computer, home office setup, and are not eligible for employee benefits.
• Onsite Travel expenses are fully reimbursed according to company policies.
• Initial contract term: One year, with options for renewal based on performance and business needs.
• Flexible schedule, with assignments based on training demand and trainer availability.
• Availability to attend an up to a week long, in person T3 training certification program in either San Antonio, TX or St. Louis, MO.
• Only those who pass the certification program will be eligible to serve as a T3 contractor.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Education and Training

• Industries

  Law Enforcement, Professional Training and Coaching, and Computer Games

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