Trainer

Core Development and Management-Planet Fitness; Natick (MA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical options

Dental

Vision

401k with company contribution

Paid vacation time

Pet Insurance

Job summary

Planet Fitness in Natick, MA is seeking a Fitness Trainer to lead the PE@PF program and guide new members toward achievable fitness goals. You will design simple workouts and instruct proper equipment use, ensuring a safe, welcoming environment for all members.

In addition to training duties, you will assist at the front desk with sign-ups, tours, and member queries, delivering friendly, professional service. CPR and national certification are required, and you must be 18+.

Qualifications

• Current CPR Certification required.
• Nationally Certified Training Certificate required.
• High School diploma/GED equivalent required.
• Must be 18 years of age or older.
• Exceptional customer service skills and professional communication.

Responsibilities

• Run Planet Fitness PE@PF program and manage schedule.
• Consult with members on fitness goals and proper equipment use.
• Create bi-weekly updates with varied exercises.
• Meet class requirements based on club size and traffic.
• Assist at front desk: answer phones, check-ins, new member sign-ups, and tours.
• Respond to member questions professionally and escalate when needed.

Education

High School diploma/GED

CPR Certification

Nationally Certified Training Certificate

Must be 18 years of age or older

Customer service skills

Punctuality & reliability

Strong listening & problem solving

Job description

Job Summary

The Fitness Trainer will be responsible for running the Planet Fitness group fitness program (PE@PF). This includes assisting new members in the achievement of their fitness goals by designing a simple workout program and instructing them on the proper use of equipment.

Essential Duties and Responsibilities

• Conduct and run the Planet Fitness PE@PF program, including creating and following the schedule.
• Consult with members regarding their fitness goals and instruct them on how to properly and safely use the equipment.
• Create bi-weekly updates consisting of a variety of exercises.
• Meet class requirements based on club size and member traffic.
• Assist in front desk related activities including:
• Answer phones in a friendly manner and assist callers with a variety of questions.
• Check members into the system.
• New member sign-up.
• Take prospective members on tours.
• Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.

Qualifications/Requirements

• A passion for fitness and health!
• Upbeat and positive attitude.
• Punctuality and reliability is a must.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
• Strong listener with the ability to empathize and problem solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
• Current CPR Certification required.
• Nationally Certified Training Certificate required.
• High School diploma/GED equivalent required.
• Must be 18 years of age or older.

Physical Demands

• Continual standing and walking during shift.
• Continual talking in person or on the phone during shift.
• Must be able to occasionally lift up to 75 lbs.
• Will occasionally encounter toxic chemicals during shift.

Benefit Basics

All staff will also receive a free Black Card membership after 90 days of employment

As a Core Development and Management employee you are eligible for benefits if you are regularly scheduled and work at least 30 hours per week. Benefits are effective on the first of the month following the date of hire.

• Medical options
• Dental
• Vision
• Flexible Spending Accounts
• 401k with company contribution
• paid vacation time
• additional ancillary benefits like access to Pet Insurance and Aflac

In addition, we are growing and opportunities for advancement are often available. We take pride in promoting from within!

Pay Range Placement Statement

Placement within the established pay range for each role will be determined based on a combination of factors, including but not limited to:

• Relevant skills
• Years and depth of experience
• Performance History
• Market competitiveness
• Geographic economic conditions, such as cost of living and local wage benchmarks