Trainer

DHL Group; Goodyear (AZ); On-site; USD 30,000 - 33,000; Full time

Job summary

DHL Supply Chain is seeking a First Shift Trainer to train associates on standard warehouse operating procedures, MHE equipment and safety protocols in our Goodyear, AZ facility. The role emphasizes coaching, certification, and keeping training records up to date.

The trainer will work with Operations and Safety to address performance gaps, implement new processes, and support overtime as needed. Strong communication, MS Office, and warehouse systems skills are essential.

Qualifications

• Related technical experience.
• MHE experience (sit down forklift and pallet jack).
• MHE experience (stand up forklift, reach truck, clamp, and slip), preferred.
• Scrubber, preferred.
• High School Diploma or Equivalent, preferred.

Responsibilities

• Present training to associates and communicate with all Associates.
• Evaluate Associate RPM on ramp up form and create steps for success.
• Assist with creating work reference guide.
• Effective initial training and cross training of associates and outside workers (Labor Share Associates, vendors, etc.).
• Support operations as needed by leadership.
• Certify Associates for MHE.
• Actively participate in the YOBE process.
• Create system login for all Associates (SeeIT, JDA, etc.).
• Updating on company goals and procedures.
• Identify training needs.
• Conduct BBS observations.
• Participate in Safety Committee.

Skills

Train associates

MHE experience

Safety procedures

Quality standards

Leadership

Microsoft Office

WMS knowledge

Education

High School Diploma or Equivalent

Tools

EPJ

JDA

SeeIT

Job description

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world’s most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.

The core responsibilities of this role include: A minimum of 1-3 years of training process and MHE, safety procedures, quality standards in a warehouse environment.

Shift- First (1st) shift Trainer

Schedule: Mon-Fri 06:00 am- 2:00 pm

Pay: $22.55 per hour

In addition to the general job description below, the ideal candidate will also possess the following skills and/or experience

• Train associates on standard warehouse operating procedures in all departments
• Train and certify associates on MHE equipment as authorized, including Stand-up, EPJ. Sit-down. Cherry Picker
• Observe associates and provide coaching to improve productivity, accuracy, and safety.
• Maintain training records and certification documentation,
• Perform audits to ensure compliance with SOPs, customer requirements, and safety policies.
• Support retraining, cross-training, and refresher training initiatives.
• Partner with Operations and Safety teams to address performance gaps.
• Assist with implementation of new processes, equipment, and work instructions.
• Strong communication and presentation skills.
• Proficient with Microsoft Office and warehouse management systems.
• Ability to work flexible schedules, including overtime as needed.
• Ability to safely operate warehouse equipment when required.
• Organizational Skills

Role Purpose

Training and evaluation of associates on MHE and classroom instructions.

Key Accountabilities

• Present training to associates and effectively communicate will all Associates
• Evaluate Associate’s RPM on ramp up form and create steps for success
• Assist with creating work reference guide.
• Effective initial training and cross training of associates and outside workers (Labor Share Associates, vendors, etc.)
• Support operations as needed by leadership
• Perform additional duties as assigned by management
• Certify Associates for MHE
• Actively participate in the YOBE process
• Create system login for all Associates (SeeIT, JDA, etc.)
• Updating on company goals and procedures.
• Identify training needs
• Conduct BBS observations
• Participate in Safety Committee

Required Education and Experience

• Related technical experience
• MHE experience(sit down forklift and pallet jack)
• MHE experience(stand up forklift, reach truck, clamp, and slip), preferred
• Scrubber, preferred
• High School Diploma or Equivalent, preferred

Our Organization is an equal opportunity employer.