Trainer

DPDHL; Goodyear (AZ); On-site; USD 26,000 - 36,000; Full time

Job summary

DHL Supply Chain in Goodyear, AZ is hiring a 1st shift Trainer to develop and certify associates on MHE equipment and warehouse SOPs. You will deliver classroom and hands-on training, observe safety practices, and partner with Operations for continuous improvement.

The role requires experience with MHE (sit-down/stand-up forklifts, reach trucks, cherry pickers), strong communication, and proficiency with MS Office and WMS systems. OT flexibility may be needed.

Qualifications

• Related technical experience
• MHE experience (sit-down forklift and pallet jack)
• MHE experience (stand-up forklift, reach truck, clamp, slip) preferred
• High School Diploma or Equivalent preferred

Responsibilities

• Present training to associates and communicate with all associates
• Evaluate Associate RPM on ramp up form and create steps for success
• Assist with creating work reference guides
• Effectively train and cross-train associates and outside workers
• Support operations as needed by leadership
• Certify associates for MHE
• Update on company goals and procedures
• Identify training needs
• Conduct BBS observations
• Participate in Safety Committee

Skills

Training delivery

MHE operation

Safety procedures

Quality standards

Coaching

Communication skills

Microsoft Office

WMS experience

Education

High School Diploma or Equivalent

Tools

Stand-up forklift

Sit-down forklift

Reach truck

Cherry picker

Pallet jack

Job description

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world’s most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.

The core responsibilities of this role include: A minimum of 1-3 years of training process and MHE, safety procedures, quality standards in a warehouse environment.

Shift- First (1st) shift Trainer

Schedule: Mon-Fri 06:00 am- 2:00 pm

Pay: $22.55 per hour

In addition to the general job description below, the ideal candidate will also possess the following skills and/or experience

• Train associates on standard warehouse operating procedures in all departments
• Train and certify associates on MHE equipment as authorized, including Stand-up, EPJ. Sit-down. Cherry Picker
• Observe associates and provide coaching to improve productivity, accuracy, and safety.
• Maintain training records and certification documentation,
• Perform audits to ensure compliance with SOPs, customer requirements, and safety policies.
• Support retraining, cross-training, and refresher training initiatives.
• Partner with Operations and Safety teams to address performance gaps.
• Assist with implementation of new processes, equipment, and work instructions.

• Strong communication and presentation skills.
• Proficient with Microsoft Office and warehouse management systems.
• Ability to work flexible schedules, including overtime as needed.

• Ability to safely operate warehouse equipment when required.

• Organizational Skills

Role Purpose:

Training and evaluation of associates on MHE and classroom instructions.

Key Accountabilities:

• Present training to associates and effectively communicate will all Associates
• Evaluate Associate’s RPM on ramp up form and create steps for success
• Assist with creating work reference guide.
• Effective initial training and cross training of associates and outside workers (Labor Share Associates, vendors, etc.)
• Support operations as needed by leadership
• Perform additional duties as assigned by management
• Certify Associates for MHE
• Actively participate in the YOBE process
• Create system login for all Associates (SeeIT, JDA, etc.)
• Updating on company goals and procedures.
• Identify training needs
• Conduct BBS observations
• Participate in Safety Committee

Required Education and Experience:

• Related technical experience
• MHE experience(sit down forklift and pallet jack)
• MHE experience(stand up forklift, reach truck, clamp, and slip), preferred
• Scrubber, preferred
• High School Diploma or Equivalent, preferred

Our Organization is an equal opportunity employer.

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