TRAIL Rising Leaders Program – Marketing

Newrez LLC; Fort Washington (MD); On-site; USD 52,000 - 74,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Health Savings Account with employer

401(k) Retirement plan with employer  

Paid Maternity Leave/Parental Bonding

Tuition reimbursement

Employee Loan Program

Volunteer time off

Job summary

Newrez LLC is seeking a TRAIL Operations Specialist for its 12-month rotational leadership-development program designed for recent graduates. You will gain hands-on leadership experience in Performance Marketing, Creative Strategy, and Data Analytics, with mentorship and hands-on project exposure.

The program begins July 2026, and specialists are full-time employees earning a competitive salary with comprehensive benefits.

Qualifications

• Bachelor’s degree from an accredited college or university.
• Marketing or Analytics degree preferred.
• Strong analytical and communication skills; able to present findings clearly.

Responsibilities

• Perform duties under supervision to gain knowledge in homeowner interface and real-world account management.
• Develop understanding of customers and market strategies to inform marketing tactics.
• Analyze data and recommend improvements to marketing approaches and processes.
• Participate in cross-functional training across line and staff functions.
• Support process improvement initiatives and learn new programs as needed.
• Attend company training and attain relevant certifications.

Skills

Excel

Tableau

SQL

Salesforce

PowerPoint

Visio

Canva

HTML

Education

Bachelor's degree

Marketing or Analytics preferred

Tools

Canva

HTML

PowerPoint

Visio

Salesforce

SQL

Tableau

Excel

Job description

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.

We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.

Primary Function

Designed specifically for recent college graduates, the TRAIL (Tools Required for Advancement Into Leadership) program is a 12-month rotational leadership-development program that enables recent college graduates to gain practical, on-the-job leadership and management skills. TRAIL Operations Specialists are not interns, they are full-time employees, earning a competitive salary with benefits while being provided hands-on experience and mentorship from the assigned business area. The main objective of our program is to help strengthen the future leadership of the company by building a foundation in process improvement, presentation and leadership skills.

The Marketing TRAIL Operations Specialist will get immersed in the following areas:

• Performance Marketing
• Creative Strategy
• Data Analytics

The TRAIL Program will begin July 2026.

Principal Duties

• Performs assigned duties, under direction of experienced personnel, to gain knowledge and experience required. These duties will involve Homeowner interface and decisioning in real world account management scenarios
• Develop a detailed understanding of our customer base
• Understand the competitive and marketplace of our business
• Develop a detailed understanding of the strategies and tactics we use to market to customers
• Recommend and execute on recommendations to improve our overall marketing approach
• Performs business analyses and provides recommendations to leadership for business and process changes
• Receives training and performs duties in several functions in order to become familiar with line and staff functions, management viewpoints, company policies, and best practices
• Observes experienced workers to acquire knowledge of methods, procedures, and standard required for performance of departmental duties.
• Help champion the Process Improvement discipline within the organization and implement the steps and tools necessary to successfully complete projects.
• Will be required to attend company sponsored training classes and attain certain certifications.
• Performs related duties as assigned by supervisor.

Education and Experience Requirements

• Bachelors Degree from accredited college or university
• Degree in Marketing or Analytics preferred

Knowledge, Skill, and Ability Requirements

• Highly developed organizational and project/time-management skills with an ability to manage multiple priorities and meet multiple deadlines
• Excel in a team-oriented, collaborative environment while contributing to the creation, design, and implementation of value-add business strategies that affect current operating practices and company policy.
• Be able to clearly articulate and present ideas and findings to a varied audience, including the operations staff and senior leadership
• Excellent written and verbal communication skills
• Proficiency in quantitative analysis
• Ability to adapt
• Willingness to learn
• An entrepreneurial business mindset.
• Strong business communication skills with an ability to work well in a collaborative environment
• Strong attention to detail and an ability to multi-task, respond well to pressure and deadlines, and work well individually and in a collaborative environment.
• Strong skills in Excel and/or Tableau (charts, graphs, pivot tables, formulas, macros, etc.)
• Strong technical skills and willingness to learn new programs (SQL., Salesforce, etc.)
• Experience with Canva, HTML, PowerPoint and Visio a plus
• Understanding of multiple brand structure and rules to enforce uniformity

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

Additional Information:

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.

Company Benefits :

Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them!

• Medical, dental, and vision insurance
• Health Savings Account with employer contribution
• 401(k) Retirement plan with employer match
• Paid Maternity Leave/Parental Bonding Leave
• Pet insurance
• Adoption Assistance
• Tuition reimbursement
• Employee Loan Program
• The Newrez Employee Emergency and Disaster Fund is a new program to support our team members

Newrez NOW:

• Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
• 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
• Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
• Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions

Equal Employment Opportunity

We’re proud to be an equal opportunity employer- and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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