Trail Center Operations Lead — Bikes & Guest Experience

U S National Whitewater Center; Charlotte (NC); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Access to Whitewater activities

Staff discount program

401K

Job summary

The U S National Whitewater Center in Charlotte, NC is looking for a full-time Trail Center Coordinator. This role involves managing staff and daily bike rental operations, maintaining the bike fleet, and ensuring excellent guest service.

Successful candidates will need prior management and bike shop experience, as well as strong leadership skills. The position is on-site and offers benefits, including access to outdoor activities and a 401K plan.

Qualifications

• 1+ years of management experience.
• 2+ years of bike shop experience in a mechanical role.
• Ability to work outdoors for sustained periods of time.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Manage daily operations of the Trail Center bike rental program.
• Maintain the bike fleet through repairs and diagnostics.
• Conduct staff training and development.

Skills

Management experience

Bike shop experience

Leadership skills

Public speaking skills

Team supervision

Adaptability

Guest experience focus

Education

Degree in Commercial Recreation

Job description

The U S National Whitewater Center in Charlotte, NC is looking for a full-time Trail Center Coordinator. This role involves managing staff and daily bike rental operations, maintaining the bike fleet, and ensuring excellent guest service.

Successful candidates will need prior management and bike shop experience, as well as strong leadership skills. The position is on-site and offers benefits, including access to outdoor activities and a 401K plan.