Traffic Operations Supervisor

Arizona Department of Administration; Phoenix (AZ); On-site; USD 64,000 - 88,000; Full time

Benefits offered by this job

Accrued vacation

10 paid holidays

Retirement plans

Medical, dental, vision insurance

Life and disability insurance

Employee assistance programs

Transit benefits

Job summary

The Arizona Department of Public Safety is seeking a Traffic Operations Supervisor to oversee the Highway Patrol Traffic Operations Center (HPTOC) operations and staff. The role includes budget management, policy development, and coordination with Arizona state agencies and safety partners.

Requires three years of law enforcement or dispatcher experience, with supervisory duties, and POST instructor certification within 12 months. A valid Arizona driver's license is required.

Qualifications

• Three years of law enforcement experience as an Arizona POST-certified officer or dispatcher.
• At least one year in a supervisory role.
• Must obtain Arizona POST general instructor certification within twelve (12) months of hire.
• Preferred: Bachelor's degree or equivalent in Management, Leadership, Criminal Justice, or related field.

Responsibilities

• Oversees HPTOC operations and budgetary responsibilities.
• Supervises professional staff and administers daily HPTOC operations.
• Researches and recommends changes to HPTOC policies.
• Coordinates with State Troopers, ADOT, and other public and highway safety entities.
• Monitors traffic conditions and assists with traffic incident management.

Skills

Supervisory experience

POST-certified officer

Dispatcher experience

Instructor certification

Driver's license

Education

Bachelor's degree or equivalent

Job description

DEPARTMENT OF PUBLIC SAFETY

The Department of Public Safety’s mission is to provide public safety to the state of Arizona.
Visit our website at www.azdps.gov

Traffic Operations Supervisor

Salary: $64,113.00 - $87,574.00

Job Summary:

The Arizona Department of Public Safety (DPS) is seeking an experienced professional to serve as our Traffic Operations Supervisor. Under general supervision, supervises the operations of the Highway Patrol Traffic Operations Center (HPTOC) and performs such functions as the supervision of professional staff personnel; administration of daily operations of the HPTOC; and researching/investigating and recommending changes to the HPTOC policies, procedures, and practices. Analyzes situations quickly and responds with appropriate action. Performs related duties as assigned to include working with State Troopers, Operational Communications, Arizona Department of Transportation (ADOT) personnel, and other public and highway safety entities. Monitors and manages traffic conditions and assists with the management of traffic incidents. Performs administrative and training functions.
The Traffic Operations Specialist Supervisor is responsible for the HPTOC and its budgetary responsibilities and supervises professional staff personnel.This position is designated asuncovered;the incumbent serves at the pleasure of the Director of the Department of Public Safety.

Minimum Qualifications:

Requires three (3) years of law enforcement experience as an Arizona POST-certified peace officer or a Police Communications Dispatcher, with at least one (1) year in a supervisory role. Must obtain Arizona Peace Officer Standards and Training Board general instructor certification within twelve (12) months of hire. Must have and maintain a valid Arizona driver license.

NOTE: Three (3) years of work experience as a Traffic Operations Specialist may substitute for the required one (1) year of supervisory experience.

PREFERRED QUALIFICATIONS:
Bachelor's degree or equivalent credited hours from an accredited college or university in Management, Leadership, Criminal Justice, or a related field.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
Office setting.
Availability to work holidays, weekends, irregular hours, and shift work may be required, which may extend past or before regular assigned shifts, and/or respond to emergency staffing callouts on a 24-hour basis, sometimes on short notice.
May, on occasion, be exposed to loud sounds and distracting noise levels.

Must pass a background investigation.

Progression to the next pay level/step requires an overall performance rating of at least "Standard" in the last 12 months.

Pre-Employment Requirements:

Applicants must complete an examination process. A polygraph and background investigation are required for successful applicants. DPS supports a drug-free work environment through pre-employment drug testing.
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements. All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits:

The Arizona Department of Public Safety is proud to offer a comprehensive benefits package to benefit-eligible employees in cooperation with the State of Arizona.

• Accrued vacation pay and sick days
• 10 paid holidays per year
• Deferred compensation plan
• Top-ranked retirement plans
• Affordable medical, dental, vision, life, and short & long-term disability insurance plans
• Employee Assistance, Peer and Family Support Programs
• Bus Cards (Subsidized partially by the State)
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).

For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

Contact Us:

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling [phone]. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.

Advertised: 03 Apr 2026 US Mountain Standard Time