Traffic Engineering Service Line Leader

Johnson, Mirmiran & Thompson; Tampa (FL); On-site; USD 150,000 - 230,000; Full time

Job summary

Johnson, Mirmiran & Thompson seeks an energetic Traffic Engineering Service Line Leader to grow capabilities across the firm. The role spans multiple offices and markets, guiding civil engineers, planners and technicians toward expanded transportation service offerings.

The leader will advance strategic priorities, mentor senior staff, and drive growth in areas including traffic design, ITS, data analytics, and operations, while collaborating with other business lines to deliver integrated

Qualifications

• 15+ years of traffic engineering experience.
• Experience leading multi-office teams across regions.
• Strong client development and pursuit experience.
• Proven ability to mentor and develop staff.

Responsibilities

• Lead the Traffic Engineering Service Line across the firm and build cross-office collaboration.
• Develop strategic priorities, growth plans, and performance metrics for the service line.
• Support client pursuits with technical and strategic input during proposals and interviews.
• Foster knowledge sharing, innovation, and best practices across markets and offices.
• Partner with other lines to integrate services and expand offerings.
• Oversee recruitment, staff development, and succession planning within the service line.

Skills

Leadership

Strategic planning

People management

Client development

Communication

Education

Bachelor's degree in Civil Engineering

Licensed Professional Engineer (PE)

PTOE certification

Tools

Microsoft Office

Traffic engineering software

Job description

Johnson, Mirmiran & Thompson is a dynamic, 100% employee-owned consulting firm with more than 2,800 professionals, providing a full range of multidisciplinary engineering, architecture, information technology, and related services to public agencies and private clients throughout the United States. JMT is currently ranked #45 on Engineering News-Record's list of the Top 500 Design Firms.

Position summary: JMT is seeking an energetic leader with an entrepreneurial spirit to serve as our Traffic Engineering Service Line Leader to expand and grow our capabilities across the firm which includes civil engineers, planners and technicians working in multiple offices and markets. This is a high-impact opportunity to shape a national practice, influence major pursuits, and connect talented traffic professionals across JMT's geographic footprint. The Traffic Engineering Service Line Leader will be part of the firm's Transportation Business Line, which focuses primarily on government and institutional clients in a variety of markets. The Traffic Engineering Service Line Leader will coordinate closely with other business lines to support services to clients in other markets.

This position is offered in various locations within JMT's footprint; specific locations can be addressed with the hiring manager during the interview process.

Essential Functions and Responsibilities

Service Line Leadership & Community Building

• Promote and lead knowledge sharing, technical expertise, and coordination across the regional traffic teams
• Support regional leaders with developing client-specific expertise and best practices
• Develop communication networks, forums, and methods that connect staff across offices
• Foster a culture of collaboration, knowledge-sharing, and mutual support
• Understand individual and team expertise and help align the right talent to the right opportunities

Strategic Vision and Growth

• Advance an integrated traffic engineering portfolio that may include safety, operations, traffic design, signal systems, multimodal analysis, transportation systems management and operations, intelligent transportation systems, data analytics, and emerging mobility solutions
• Establish clear annual priorities and measurable outcomes for growth, project delivery, quality, talent development, innovation, and cross-office collaboration that aligns with regional, market, and business line objectives
• Implement and update a strategic service line plan
• Lead the development of new or expanded services, integrated delivery approaches, or emerging capabilities

Client & Pursuit Support

• Support regional managers, office leaders, and traffic engineering office leaders in driving business development and strategic pursuits within the service line by:
  • Helping shape win strategies
  • Aligning the best teams across offices
  • Contributing technical and strategic insight during proposals and interviews
  • Supporting design build efforts across the office footprint
• Serve as a partner to clients and project leaders on complex or high-profile work
• Coordinate with other firms to develop partnerships for pursuits
• Strengthen traffic engineering integration within alternative delivery, smart mobility, and multidisciplinary transportation pursuits

Brand Development

• Serve as JMT's subject matter expert and thought leader both internally and externally for the service line to position JMT as an industry leader
• Help position the firm to be recognized for traffic practices in markets
• Work with traffic engineering office leaders to identify projects that can be nominated for awards and support/perform the publishing of articles, speaking at conferences, and participating in industry forums and events
• Participate in technical societies including holding offices
• Coordinate with JMT's creative services team and lead internal and external brand development for the service line

Operational and Financial Awareness

• Understand and monitor the service lines' key performance metrics and assess their effectiveness and performance across business lines, markets and regions
• Use performance data to identify trends, share effective practices, and support timely decisions concerning quality, utilization, backlog, profitability, staffing, and investment priorities
• Work with regional, business line leaders and traffic engineering office leaders to identify corrective and enhancement strategies related to project delivery, profitability, and quality

Resource Management/Worksharing

• Manage consistent resource planning efforts to advise regional leaders and traffic engineering office leaders on staff demand, available capacity and evaluate hiring needs
• Lead collaborative worksharing efforts with office traffic engineering leaders across the service line, assigning appropriate staff to balance workloads and cultivating technical expertise

Project Delivery

• Drive consistency across traffic engineering service line teams in executing projects, meeting quality standards, developing best practices, managing risk, problem solving, meeting deadlines, internal and external customer service and meeting overall client expectations

Recruitment and Staff Development

• Update a skills matrix to inventory depth and location of service line skillsets and identify/address gaps and opportunities to enhance technical expertise
• Provide guidance, support, and mentorship for the career development of traffic engineering office leaders in collaboration with regional leaders
• Collaborate with business line, market, and regional/office leaders in the recruitment of key hires
• Champion succession planning, leadership development, technical career pathways, and opportunities for staff to gain experience across offices, clients, markets, and project types

Innovation

• Monitor emerging technologies and technological trends related to the service line
• Evaluate practical applications of automation, artificial intelligence, connected infrastructure, digital delivery, and advanced traffic data to improve client outcomes and the efficiency and consistency of JMT's work
• Identify and champion opportunities to drive innovative solutions as differentiators for major pursuits in collaboration with technology leaders and other stakeholders

Nonessential Functions and Responsibilities

• Perform other related duties as assigned

• Strong written and oral communication and interviewing skills
• Excellent attention to detail
• Ability to coach, mentor and develop senior leaders

• Bachelor's degree in civil engineering or related field from an ABET accredited engineering program
• 15+ years of related traffic engineering experience
• Licensed Professional Engineer (PE)
• Experience with operations, strategic planning, marketing, and business development
• Experience working in a hybrid environment and with dispersed teams
• Strong business acumen and experience in assigned service line
• Demonstrated ability to develop and execute a strategic plan
• Demonstrated success leading traffic engineering teams or practices across multiple offices, geographies, or client markets
• Strong collaboration and relationship building skills
• Established client and industry relationships, with experience supporting strategic pursuits and complex multidisciplinary projects

Qualifications Preferred

• Professional Traffic Operations Engineer (PTOE) certification
• Master's degree in a related field
• Knowledge and experience with AEC industry
• Knowledge and experience with consulting firms
• Experience with alternative delivery projects
• Experience with traffic safety, operations, design, smart mobility, intelligent transportation systems, multimodal solutions, or emerging mobility technologies

Working Conditions

Work is performed within a general office environment. Work is generally sedentary in nature but may require occasional standing and walking. Lighting and temperature are adequate and there are no hazardous or unpleasant conditions caused by noise, dust, etc. within the office environment.

Travel is expected throughout the United States to support the business line and the operations of our local offices.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected by state or federal law.