Traffic Control Supervisor

Capacity LLC; Whitestown (IN); On-site; USD 55,000 - 75,000; Full time

Job summary

Capacity LLC, located in Whitestown, IN, seeks a logistics team supervisor to lead a 15-person group and align cross-functional departments for efficient operations.

You will ensure SOP adherence, drive process improvements, and maintain safety standards while coordinating outbound shipments with carriers.

Qualifications

• Strong organizational and communication skills.
• Experience leading a traffic or logistics team is a plus.
• Familiarity with SOPs and OSHA guidelines is preferred.

Responsibilities

• Supervise a team of up to 15 associates with leadership and training.
• Collaborate with internal departments to ensure smooth workflows.
• Maintain and enforce department SOPs; act as subject matter expert.

Skills

Leadership

Team management

Cross-functional collaboration

Process improvement

Safety compliance

Excel

Logistics knowledge

Tools

Excel

Job description

About Capacity:

Are you ready to take your career to the next level with a dynamic and innovative company? At Capacity LLC, a leader in logistics and 3PL solutions, we believe our people are the key to our success. We’re looking for talented individuals to join our fast-paced, collaborative team where communication, teamwork, and leadership drive real impact.

Here, you’ll thrive in a culture that valuescontinuous learning, professional growth, and innovation—all while having fun along the way. Whether you're starting out or advancing your career, Capacity LLC offers the perfect platform to grow and succeed.

Join us and be part of a company where excellence, customer satisfaction, and our core values are at the heart of everything we do.

Key Responsibilities:

• Team Management:
  • Supervise a team of up to 15 associates, providing leadership, guidance, and training. Identify team members' strengths and areas for improvement, developing them accordingly.
• Cross-Functional Collaboration:
  • Collaborate with internal departments within the same building and across other facilities to ensure seamless communication and workflow.
• Process & SOP Compliance:
  • Maintain and enforce department SOPs (Standard Operating Procedures), ensuring they are up to date. Act as the subject matter expert within the department.
• Problem Solving & Proactiveness:
  • Demonstrate proactive thinking by anticipating challenges and providing timely, effective solutions. Take accountability for departmental performance and issues.
• Process Implementation:
  • Implement and refine processes to drive efficiency. Work with different types of machinery as required to support daily operations.
• Leadership & Professionalism:
  • Lead by example with a positive attitude and professional demeanor. Uphold company values and follow the proper chain of command.
• Serve as a liaison with external carrier, representing the company in a professional manner, Ensure all the outbound shipments are executed flawlessly
• Timeliness & Accuracy:
  • Ensure all shipments meet their deadlines, regardless of challenges. This includes timely submission of ASNs, tendering of freight, and ensuring accurate BOLs and documentation.
• Technical Proficiency:
  • Demonstrate proficiency in computer systems, including Excel, email, and the ability to learn new systems quickly.
• Safety & Compliance:
  • Promote a culture of safety and ensure compliance with OSHA guidelines. Maintain a clean and organized workspace.
• Comfortable working in a fast-paced environment that may require standing for extended periods and working in variable temperatures (hot or cold depending on the season).

Preferred Qualifications:

• Strong organizational and communication skills
• Patience and adaptability in high-pressure environments
• Prior experience managing a traffic or logistics team is a plus

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.