Traffic Clerk

DHL Germany; Whiteland (IN); On-site; USD 10,000 - 60,000; Full time

Job summary

DHL Supply Chain is seeking a Traffic Clerk to manage scheduling for inbound and outbound freight. The role involves ensuring accurate documentation and maintaining high service levels through effective communication with clients and drivers. Join a leading logistics company and benefit from excellent training and career advancement opportunities.

Benefits

Affordable medical, dental, and vision coverage

PTO, paid holidays, and vacation time

401(k) plan with a generous company match

Tuition reimbursement program

Excellent training and career advancement opportunities

Qualifications

• At least 1 year of relevant experience.
• High School Diploma or equivalent preferred.

Responsibilities

• Coordinate and schedule inbound and outbound freight traffic.
• Ensure accuracy of shipping and receiving documents.
• Maintain high levels of customer service.

Skills

Customer Service

Communication

Scheduling

Coordination

Freight Management

Education

High School Diploma or equivalent

Tools

Warehouse Management System (WMS)

Transportation Management System (TMS)

Job description

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world’s most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.

Position: Traffic Clerk
Shift: 1st Shift (Mon - Fri 9am - 5pm)
Pay: $20.00

The core responsibilities of this role include coordinating and scheduling inbound and outbound TL, LTL, and SP freight traffic, including deliveries and pick-ups. The ideal candidate will also possess the following skills and/or experience:

• Experience coordinating and scheduling inbound and outbound TL, LTL, and SP freight traffic, including deliveries and pick-ups.
• Maintaining high levels of customer service and effective communication with client representatives, trucking, and transportation company representatives and drivers to ensure high service levels.
• Coordinating driver schedules, equipment, and freight, including accurate and timely preparation of freight documents such as Bills of Lading (BOLs).
• Experience using a commercial Warehouse Management System (WMS) such as Blue Yonder, Red Prairie, JDA, SAP, etc.
• Experience with Dispatch or Transportation Management System (TMS) is preferred.
• Ability to work in a physical, hands-on environment that may require standing, walking, and working outdoors.

Join the world’s largest logistics company! DHL Supply Chain has been certified as a Great Place to Work in the US and Canada. Our benefits include:

• Affordable medical, dental, and vision coverage starting on your 30th day.
• PTO, paid holidays, and vacation time.
• 401(k) plan with a generous company match.
• Tuition reimbursement program.
• Excellent training and career advancement opportunities.

Role Purpose: Responsible for scheduling truck deliveries and pickups, working closely with customer service, client representatives, and drivers to maintain high service levels. Ensures all shipping and receiving documents are completed accurately and on time.

Key Accountabilities:

1. Schedule inbound and outbound freight to align with warehouse operations and capacities.
2. Meet or exceed service and efficiency standards for shipping and receiving.
3. Ensure accuracy of all shipping and receiving documents, including Bills of Lading.
4. Handle customer interactions at the dispatch window.
5. Maintain data and records related to shipping and receiving activities.
6. Keep accurate records and logs.
7. Assist in training new associates.
8. Support facility security and safety protocols.
9. Maintain the dock door control board accurately.
10. Promote safety and report unsafe conditions.
11. Maintain a clean and organized work environment.
12. Conduct oneself professionally and courteously towards customers and colleagues.

Required Education and Experience:

• At least 1 year of relevant experience.
• High School Diploma or equivalent preferred.

Our organization is an equal opportunity employer.