Traffic Clerk

DPDHL; Lancaster (Lancaster County); On-site; USD 23,000 - 32,000; Full time

Job summary

DHL Supply Chain is hiring a Traffic Clerk for the 2nd shift (Mon–Fri, 3:10 PM – 11:10 PM) in Lancaster. The role focuses on scheduling truck deliveries and pickups, coordinating with drivers and customer service, and maintaining accurate shipping records and documents.

Ideal candidates have at least 1 year of related experience, a high school diploma, and familiarity with dispatch or Transportation Management Systems. Competitive benefits and a safety‑conscious environment are offered.

Qualifications

• 1 year of experience in scheduling or dispatch.
• High School Diploma or Equivalent preferred.
• Experience coordinating driver schedules and freight including accurate freight documents (BOLs).
• Dispatch or TMS experience is preferred.
• Proficient in email communication and computer skills.

Responsibilities

• Schedule inbound and outbound freight to fit warehouse operations.
• Meet service and efficiency standards for shipping and receiving.
• Ensure accuracy of shipping documents and BOLs.
• Handle customers and dispatch inquiries at the window.
• Maintain data and records for shipping activities.
• Keep logs legible and accurate.
• Assist in training new associates.
• Maintain facility security and orderliness.
• Keep dock door control board accurate.
• Promote safety and report unsafe conditions.
• Maintain a clean, neat work area.
• Provide polite, service-oriented interactions with customers and colleagues.

Skills

Supply Chain

Planner

Scheduler

WMS

Inventory Control

Auditing

Transportation

Trucking

Dispatch

Education

High School Diploma or Equivalent

Tools

TMS

Job description

DHL Supply Chain is Hiring!

At DHL, you will play a part in one of the world’s most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.

The core responsibilities of this role include:

WMS, scheduling, wave planning

Position:

Traffic Clerk

Shift: 2nd shift

Days: Mon- Friday

Hours: 3:10PM -11:10PM

Pay: $19.45 + $.50 shift premium

In addition to the general job description below, the ideal will also have the following skills: Supply Chain, Planner, Scheduler, Warehouse Management Systems (WMS), Inventory Control, Auditing, Transportation, Trucking, Dispatch.

A minimum of 6 month's experience in the following:

• -Coordinating driver schedules, equipment, and freight to include accurate freight documents, BOL’s (Bills of Lading), etc. are accurate and on time
• -Responsibility coordinating and scheduling inbound and outbound TL, LTL and SP freight traffic to include deliveries and pick-ups.
• -Experience within a Dispatch or TMS (Transportation Management System) is preferred.
• -Experience in Email communication and Computer skills.

Be part of the world’s largest logistics company! DHL Supply Chain has been certified as a Great Place to Work® in the US and Canada!

Our excellent benefits packages includes:

• - Affordable medical, dental, and vision coverage available beginning on your 30th day
• - PTO program for all associates, including paid holidays and vacation
• - 401(k) with generous company match
• - Tuition reimbursement program
• - Excellent training and career advancement opportunities

Grow your skills. Shape your world.

Role Purpose

Responsible for scheduling truck deliveries and pick ups

Works closely with customer service, client representatives, and representatives and drivers of trucking firms to achieve and maintain high service levels

Coordinates drivers, equipment, and freight

Ensures that all shipping and receiving documents and functions are completed accurately and on time

Key Accountabilities

• Schedule inbound and outbound freight to comply with warehouse operations and capacities.
• Meet or exceed all service and efficiency standards for shipping and receiving.
• Ensure accuracy of all shipping and receiving (B.O.L.) documents.
• Handle all customers and customer representatives at the dispatch window.
• Gather and maintain all data and records relative to shipping and receiving activities.
• Maintain legible and accurate records and logs as required.
• Assist in training new associates.
• Assist in maintaining facility security.
• Maintain the facility dock door control board to be accurate at all times.
• Conduct operations in a manner that promotes safety and report unsafe conditions that can’t be self -corrected to the warehouse supervisor.
• Maintain a clean, neat, and orderly work area in accordance with company standards of housekeeping.
• Conduct yourself in a polite and service oriented manner towards customer representatives and fellow associates.

Required Education and Experience

• 1 year experience
• High School Diploma or Equivalent, preferred

Our Organization is an equal opportunity employer.

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