Trading Services Associate I

Mary Dickson; Newark (DE); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Health care coverage

Retirement savings plan

Tuition reimbursement

Mental health support

On-site wellness centers

Job summary

JPMorganChase in Newark, Delaware, is seeking a Markets Asset Servicing Associate to manage end-to-end corporate actions and income processing across markets for global clients. You will coordinate with trading desks, middle office, and settlements to ensure timely, accurate servicing and risk controls.

The role offers growth opportunities, mentorship of junior staff, and contribution to process improvements while delivering a world-class client experience in a fast-paced environment.

Qualifications

• Bachelor’s degree in Accounting, Business Administration, Economics, Finance, or equivalent work experience
• Three years of experience in asset servicing or securities operations, with expertise in corporate actions and/or income processing
• Strong understanding of the transaction and trade lifecycle and global securities products
• Advanced risk and control awareness, with experience implementing mitigating controls
• Proven ability to manage high-volume, deadline-driven workflows with accuracy and quality
• Excellent problem-solving, analytical, and issue resolution skills
• Strong relationship‑building and communication skills, with the ability to collaborate across teams and with external counterparties
• Proficiency in Microsoft Office applications, especially Excel
• Series 99 license required, or must acquire the Series 99 certification within the first 120 days
• Ability to mentor junior staff and contribute to a collaborative team environment
• High degree of attention to detail and adaptability to changing business needs

Responsibilities

• Lead and oversee daily operations for corporate action events across multiple markets and securities types, ensuring accuracy and timeliness
• Serve as an escalation contact, investigating and resolving complex dividend-related queries
• Act as a subject matter expert for asset servicing processes, providing guidance and support to junior team members
• Manage high-volume workflows and prioritize tasks to meet critical deadlines
• Ensure all regulatory reporting and daily controls are completed accurately and on time
• Produce and analyze operational metrics, identifying trends and areas for improvement
• Proactively identify and elevate issues, collaborating with team members to resolve complex problems
• Support cash and stock break management, investigating and resolving discrepancies
• Contribute to process improvement initiatives, recommending and implementing more efficient and cost-effective methods
• Participate in projects driven by industry mandates, process enhancements, or client requirements
• Maintain up-to-date awareness of risk policies and procedures, ensuring adherence to escalation protocols

Skills

Asset servicing

Risk & controls

Excel

Communication

Mentoring

Time management

Stakeholder mgmt

Series 99

Education

Bachelor’s degree in Accounting/Finance/Business

Tools

Industry systems

Job description

Are you ready to elevate your career in a fast-paced, global environment? As a Markets Asset Servicing Associate, you will have the opportunity to lead impactful initiatives, collaborate with talented colleagues, and develop your expertise across a diverse range of products and markets. Join us and be part of a team that values innovation, continuous learning, and your professional growth.

Job Summary:

As a Markets Asset Servicing Associate within the Commercial & Investment Bank, you will play a key role in the end-to-end processing of global corporate actions and income events across multiple securities types, including equities and fixed income products. You will work closely with trading desks, middle office, finance teams, and settlements, gaining valuable insight into operations and contributing to the delivery of exceptional service for our clients. This role offers the opportunity to take on greater responsibility, mentor junior staff, and drive process improvements that enhance our operational excellence.You will be empowered to manage complex event workflows, support regulatory and risk controls, and participate in projects that shape the future of our asset servicing platform. Your contributions will help us deliver industry-leading quality and a world-class client experience.

Job Responsibilities:

• Lead and oversee daily operations for corporate action events across multiple markets and securities types, ensuring accuracy and timeliness
• Serve as an escalation contact, investigating and resolving complex dividend-related queries
• Act as a subject matter expert for asset servicing processes, providing guidance and support to junior team members
• Manage high-volume workflows and prioritize tasks to meet critical deadlines
• Ensure all regulatory reporting and daily controls are completed accurately and on time
• Produce and analyze operational metrics, identifying trends and areas for improvement
• Proactively identify and elevate issues, collaborating with team members to resolve complex problems
• Support cash and stock break management, investigating and resolving discrepancies
• Contribute to process improvement initiatives, recommending and implementing more efficient and cost-effective methods
• Participate in projects driven by industry mandates, process enhancements, or client requirements
• Maintain up-to-date awareness of risk policies and procedures, ensuring adherence to escalation protocols

Required Qualifications, Capabilities, and Skills:

• Bachelor’s degree in Accounting, Business Administration, Economics, Finance, or equivalent work experience
• Three years of experience in asset servicing or securities operations, with expertise in corporate actions and/or income processing
• Strong understanding of the transaction and trade lifecycle and global securities products
• Advanced risk and control awareness, with experience implementing mitigating controls
• Proven ability to manage high-volume, deadline-driven workflows with accuracy and quality
• Excellent problem-solving, analytical, and issue resolution skills
• Strong relationship‑building and communication skills, with the ability to collaborate across teams and with external counterparties
• Proficiency in Microsoft Office applications, especially Excel
• Series 99 license required, or must acquire the Series 99 certification within the first 120 days
• Ability to mentor junior staff and contribute to a collaborative team environment
• High degree of attention to detail and adaptability to changing business needs

Preferred Qualifications, Capabilities, and Skills:

• Experience with industry systems preferred

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit ourFAQsfor more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/VeteransJ.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.Full timePosting Date: 2026-08-17