Trading Services Associate I

JP Morgan Chase; Newark (DE); On-site; USD 85,000 - 120,000; Full time

Job summary

JP Morgan Chase in Newark is seeking a FICC Trade Support Associate in the Investment Products Middle Office to manage end-to-end trade processes and support platform operations.

You will work with Legal, Risk, and Compliance to drive daily operations and strategic initiatives, applying your Fixed Income knowledge of Taxable and Municipal products.

This role emphasizes cross-team collaboration, attention to detail, and the ability to respond to inquiries from Front Office, Clients, and Brokers.

Qualifications

• Bachelor’s degree in Finance, Economics, Business, or related field.
• Strong knowledge of Fixed Income instruments, including Taxable and Municipal products.
• Proficiency in Excel and PowerPoint.
• Attention to detail and strong organizational skills.
• Effective communication and ability to work across teams.

Responsibilities

• Partner with Front Office and client service teams to execute trades across asset classes.
• Manage trade booking, fail resolution, and respond to ad hoc queries.
• Support T+0 trade processing and accurate settlements.
• Review daily reconciliation reports for accuracy and compliance.
• Collaborate with Operations, Risk, IT, and Compliance on requirements.
• Prepare MIS data for management reporting and participate in projects.

Skills

Attention to detail

Communication

Team collaboration

Analytical thinking

Education

Bachelor’s degree in Finance, Economics, Business, or related field

Tools

Excel

PowerPoint

Alteryx

Job description

Join a dynamic team at the forefront of investment products, where your expertise in Fixed Income, Currency, and Commodities will empower operational excellence and strategic growth. Collaborate across functions and make a meaningful impact in a fast-paced, client-focused environment.

Job Summary

As a FICC Trade Support Associate in the Investment Products Middle Office, you will manage end-to-end trade processes, support platform operations, and ensure timely settlements. Your deep understanding of Fixed Income instruments—including Taxable and Municipal products—will be essential as you partner with Legal, Risk, and Compliance teams to drive daily operations and strategic business initiatives.

Job Responsibilities

• Partner with Front Office, Investors, Advisors, and Client Service teams to execute trades across asset classes
• Manage trade booking, fail resolution, exception processing, and respond to ad hoc queries
• Ensure T+0 trade support and accurate street/client-side settlements
• Review daily reconciliation reports for compliance and precision
• Collaborate with Operations, Middle Office, Finance, IT, Risk, and Compliance on business requirements and procedures
• Support day-to-day inquiries from Front Office, Clients, and Brokers
• Apply critical thinking to develop and communicate complex business and regulatory agendas
• Compile MIS data for management reporting
• Participate in projects spanning Middle Office, administration, Risk, Compliance, and operations

Required qualifications, capabilities , and skills

• Bachelor’s degree in Finance, Economics, Business, or related field
• Strong knowledge of Fixed Income instruments, including Taxable and Municipal products
• Proficiency in Excel and PowerPoint
• Excellent attention to detail and organizational skills
• Effective communication and problem-solving abilities
• Ability to work collaboratively across teams

Preferred, qualifications, capabilities , and skills

• Experience with Alteryx and AI tools
• Prior Middle Office or trade support experience
• Familiarity with regulatory and compliance requirements in financial services
• Advanced analytical and project management skills
• Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes.