Trading & Client Service Associate

Dechtman Wealth Management; Centennial (CO); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Parental leave

401k matching

HSA contributions

Student loan assistance

Competitive base salary

Job summary

Hightower, a Chicago-based wealth management firm, seeks an experienced operations professional to manage trade execution, settlement, and cash management across client accounts. You will support post-market client service, account maintenance, and custodial coordination to ensure accurate, timely processing.

Ideal candidates have 3–5 years in financial services, familiarity with Schwab and Black Diamond, and strong attention to detail.

Qualifications

• 3 to 5 years of experience in financial services, wealth management, or trading operations.
• Experience with custodial platforms such as Schwab is strongly preferred.
• Understanding of trading workflows, cash management, and account operations.
• Familiarity with portfolio management systems such as Black Diamond is a plus.
• Strong attention to detail and ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office Suite and CRM systems; Bachelor’s degree preferred.

Responsibilities

• Execute trades across client accounts in line with models and advisor direction.
• Ensure accurate and timely trade settlement and reconciliation.
• Monitor cash levels and raise cash for distributions, fees, and rebalancing.
• Assist with portfolio rebalancing and implementation of investment strategies.
• Coordinate with custodians to resolve trade-related issues.
• Process client withdrawals, distributions, and money movements; coordinate ACH/wire/checks.
• Verify funding availability and documentation for all transactions.
• Troubleshoot transaction issues with custodians and clients.
• Support post-market client service requests and account maintenance.
• Maintain client records across CRM and portfolio systems; assist with linking and updates.
• Support reporting and data accuracy across platforms; ensure compliance with standards.

Skills

Trading operations

Schwab experience

Trading workflows

Black Diamond

Detail oriented

Multitasking

Communication

CRM systems

MS Office

Bachelors degree

Client focus

Problem solving

Teamwork

Education

Bachelor’s degree in Business, Finance, or related field

Tools

Schwab

Black Diamond

CRM systems

Job description

What You’ll Do

• Execute trades across client accounts in accordance with portfolio models and advisor direction
• Ensure accurate and timely trade settlement and reconciliation
• Monitor cash levels and raise cash for distributions, fees, and rebalancing
• Assist with portfolio rebalancing and implementation of investment strategies
• Coordinate with custodians to resolve trade-related issues

Cash Management & Client Transactions

• Process client withdrawals, distributions, and money movements
• Coordinate ACH, wire requests, and check disbursements
• Verify funding availability and ensure proper documentation for all transactions
• Troubleshoot and resolve transaction-related issues with custodians and clients

Client Service & Support (Post-Market Hours Focus)

• Support the team with client service requests after market close
• Assist with account maintenance, service follow-ups, and client inquiries
• Help ensure timely and accurate completion of client requests
• Provide a high level of responsiveness and professionalism in all client interactions

Account Maintenance & Operations

• Open, update, and maintain client accounts across systems
• Maintain accurate client records in CRM and portfolio management systems
• Assist with account linking, beneficiary updates, and banking instructions
• Support reporting and data accuracy across platforms

Compliance & Documentation

• Maintain proper documentation for trades, distributions, and client requests
• Assist with compliance tracking for client transactions and correspondence
• Ensure all activities meet firm and regulatory standards

Team & Operational Support

• Collaborate with advisors and team members to ensure smooth daily operations
• Assist with process improvements and operational efficiencies
• Provide backup support for administrative tasks as needed

What You’ll Bring

• 3 to 5 years of experience in financial services, wealth management, or trading operations preferred
• Experience with custodial platforms such as Schwab is strongly preferred
• Understanding of trading workflows, cash management, and account operations
• Familiarity with portfolio management systems such as Black Diamond is a plus
• Strong attention to detail and ability to execute tasks with precision
• Ability to manage multiple priorities in a fast-paced environment
• Excellent communication and organizational skills
• High level of professionalism and discretion when handling client information
• Proficiency in Microsoft Office Suite and CRM systems
• Bachelor’s degree in Business, Finance, or related field preferred
• Client-focused mindset with a commitment to delivering high-quality service
• Proactive problem-solver with a positive attitude
• Ability to work both independently and as part of a team

What We Offer

• Coverage on the first day of employment for medical, dental, and vision insurance
• Paid parental leave (16 weeks for primary caregiver and 8 weeks for secondary caregiver)
• 401k matching plan
• HSA employer contributions
• Student loan assistance
• Base salary of $75,000 - $85,000 plus discretionary bonus (exact base salary amount will be dependent on experience)

Our Story

Founded in 2008, Hightower is a wealth management firm that provides investment, financial and retirement planning services to individuals, foundations and family offices, as well as 401(k) consulting and cash management services to corporations. Hightower’s capital solutions, operational support services, size and scale empower its vibrant community of independent-minded wealth advisors to grow their businesses and help their clients achieve their financial vision. Based in Chicago with advisors across the U.S., the firm operates as a registered investment advisor (RIA).

AN EQUAL OPPORTUNITY EMPLOYER: Hightower is an equal opportunity employer and does not discriminate based upon race, color, religion, sex, sexual orientation, pregnancy, marital status, national origin, citizenship, veteran status, ancestry, age (over 40), physical or mental disability, medical condition (cancer-related), gender identity or expression, genetic information including sickle cell or hemoglobin C trait, or any other consideration made unlawful by applicable federal, state, or local law.

You are a U.S. citizen, U.S. permanent resident or possess other unrestricted U.S. work authorization and will not require sponsorship for U.S. work authorization now or anytime in the future.