Trading Application Support Engineer - New York City, USA

Talan Group; New York (NY); On-site; USD 90,000 - 140,000; Full time

Job summary

An established industry player is seeking a talented Trading Application Support Engineer to join their dynamic team on the trading floor of major financial institutions. This role offers the chance to work closely with traders, ensuring smooth operations and resolving complex issues. The ideal candidate will have a strong background in finance and technology, with a keen understanding of asset classes and the trading lifecycle. Join a forward-thinking company that values innovation and offers excellent benefits, including a competitive salary and generous vacation policies. Take your career to the next level in a stimulating environment dedicated to excellence.

Benefits

401(k) retirement plan with company matching

15 days of paid vacation per year

Health, dental, and vision insurance plans

Voluntary STD and LTD

8 paid holidays

5 sick days

2 personal days

Qualifications

• 3+ years experience in supporting Front Office users and resolving issues.
• Knowledge of asset classes and trading lifecycle is essential.

Responsibilities

• Provide day-to-day trade support and troubleshoot issues for traders.
• Ensure accurate trade capture and manage communications regarding platform issues.

Skills

Analytical Skills

Problem-Solving Skills

Attention to Detail

Communication Skills

Unix/Linux

SQL

Python

Shell Scripting

Education

Bachelor's or Master's in Computer Science

IT Engineering

Finance or Quantitative Finance

Tools

Murex

Calypso

Finastra

Ion

Orchestrade

Job description

Talan is an international consulting group involved in innovation and transformation through technology. For more than 20 years, Talan has been advising companies and administrations. The group supports them and implements their transformation and innovation projects internationally.

Present on five continents, the group achieved a turnover of €600 million in 2023 for more than 4500 consultants and aims to exceed the €1 billion turnover mark by 2025. The Group places innovation at the heart of its development and intervenes in areas related to the technological changes of large groups, such as Big Data, IoT, Blockchain, and Artificial Intelligence.

Job Description

- The successful candidate would join Talan team in the United States (no remote).
- Talan can sponsor French, Canadian, Mexican, and Australian Citizens for a work permit

If you are a skilled Production/Application Support Engineer with a passion for finance and technology, we encourage you to apply for this exciting opportunity. Join us and take your career to the next level!

We are seeking a talented Trading Application Support Engineer to join our team and work on the trading floor of major CIBs. The ideal candidate will know about asset classes and trading life cycle and be passionate about working in Front Office teams.

Responsibilities

Essential duties and responsibilities include the following. Other duties may be assigned.

• Day-to-day trade support, closely interacting with traders executing and risk managing complex products
• Troubleshooting support issues and providing highly active support in the resolution of problems for the trading desk, managing communications to the desk regarding platform issues and resolutions
• Ensuring accurate trade capture, event processing, representation of positions, PL & risk exposures in risk management systems
• Liaising with global Tech and Ops counterparts on a variety of strategic initiatives – representing the business interests by providing expertise across products & systems, testing new technology rollouts, and driving enhancements to existing systems and processes
• Performing reconciliation processes across systems to help system upgrades and maintain various systems connectivity to ensure smooth trading desk activities.
• Technical documentation of system requirements/solutions and maintaining support run book for Production issues
• Develop FO Business requirements according to Project needs as they come along
• Perform various levels of testing for assigned deliverables as well as participate in formal release cycles (SIT/UAT)

As a member of our team, you will have the opportunity to work on cutting-edge technology and collaborate with a dynamic group of professionals who are dedicated to excellence. You will have the chance to contribute to the development of our Finance engineering team and grow your career in a stimulating environment.

Qualifications

Required skills:

• Engineer or master’s degree in computer science, IT Engineering, Finance or Quantitative finance
• +3 years of experience in supporting FO users and resolving their daily issues
• Knowledge of Equities, Bonds, Forex, Commodities or Derivatives and their trading lifecycle
• Proficiency in Unix/Linux, SQL, Windows
• Experience with Shell Script, SQL, Python, and willingness/ability to learn new tools/technologies.
• Strong analytical, pricing, and conceptual skills
• Must have logical and analytical skills, problem-solving skills and attention to detail
• Be detail-oriented, a quick learner, and a self-starter
• Good verbal and written communication skills

Preferred skills:

• Good knowledge of networking (TCP/IP, FIX protocol, routing, multicast)
• Windows: maintain jobs, check network or shared drives, analyze memory
• Experience with Murex, Calypso, Finastra, Ion, Orchestrade with FO functionalities/modules or similar
• Strong understanding of the P&L concept overall and its components

Additional Information

At Talan, we invest in our employees' well-being and empower them with benefits, including:

• The salary range for this role is US$90,000 - US$140,000
• Sponsorship of a working visa is possible for French, Canadian, Mexican, and Australian Citizens
• 401(k) retirement plan with company matching
• 15 days of paid vacation per year at hire and up to 27 according to seniority (annual untaken vacation days are cashed out)
• 8 paid holidays + 5 sick days + 2 personal days per year
• Company health, dental, and vision insurance plans + FSA
• Voluntary STD and LTD

All your information will be kept confidential according to EEO guidelines.