Trade Systems Engineer

P2P; Chicago (IL); On-site; USD 130,000 - 250,000; Full time

Benefits offered by this job

Group medical insurance

401k with employer match

Flexible spending accounts

Job summary

DRW, based in Chicago, is seeking a Senior Trade Support Engineer to support our trading technology. In this role, you will work alongside traders and developers, responding to technical issues and ensuring the availability of our trading ecosystem.

The position requires a Bachelor's degree in a STEM field and 5-10+ years of relevant experience. The salary range is $130,000 - $250,000, plus benefits including medical and retirement plans.

Qualifications

• 5-10+ years of experience in trade support or related fields.
• Familiarity with financial markets and trading platforms.
• Proven ability to troubleshoot technical issues under pressure.

Responsibilities

• Maintain the health of a trading ecosystem.
• Respond to support requests from traders and engineers.
• Liaise with external trading partners to resolve issues.

Skills

Trade support experience

Bachelor’s degree in STEM

Networking knowledge

Trading platform familiarity

Production Kubernetes experience

Problem-solving skills

Excellent communication

Scripting languages knowledge

Linux/Unix environment knowledge

Education

Bachelor’s degree in STEM or related field

Job description

DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.

Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.

We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus.

As a Senior Trade Support Engineer, you’ll have an opportunity to exercise your extensive skills while helping solve complex technical problems. You’ll work closely with trading, infrastructure and software development teams to provide smooth support for our technology. We’ll ask you to communicate directly with exchanges, traders and developers to iron out any problems that arise.

Qualifications & Skills

• 5-10+ years working in trade support, site reliability engineering or related fields
• Bachelor’s degree in STEM or related field
• Basic networking knowledge, including TCP/IP, DNS, DHCP and common network troubleshooting tools
• Familiarity with trading platforms and financial markets
• Experience working in a production Kubernetes environment
• Strong problem-solving skills and the ability to troubleshoot technical issues under pressure
• Excellent communication skills, both written and verbal
• Thrives in high-pressure situations while working alongside traders, developers and other engineering teams
• Experience with scripting languages (e.g. Python, Bash, PowerShell) for automation tasks
• Knowledge of Linux/Unix environments

What you’ll be working on

• Maintaining the health and availability of a world class trading eco-system
• Responding to support requests from our traders and software engineers
• Liaising with external trading partners, such as financial exchanges and clearing firms, to resolve technical problem
• Onboarding new trading desks, trading systems and technologies

The annual base salary range for this position is $130,000 - $250,000, depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts.

For more information about DRW’s processing activities and our use of job applicants’ data, please view our Privacy Notice at https://drw.com/privacy-notice.

California residents, please review the California Privacy Notice for information about certain legal rights at https://drw.com/california-privacy-notice.