Trade Support/Clearing - Trading Services Associate I

Testing Site - JPMC; Chicago (IL); On-site; USD 90,000 - 120,000; Full time

Job summary

The Corporate & Investment Bank in Chicago is seeking a Trading Services Associate to provide end-to-end trade flow support and position management on Global Derivative Markets.

You will liaise between business, technology, control partners, and operations to resolve inquiries and drive improvements in the post-trade lifecycle.

Qualifications

• 4 years of financial industry experience.
• In-depth knowledge of Excel.
• Prior knowledge of Futures and Options Operations.
• Self-starter with ability to execute independently.
• Professional, detail-oriented with strong communication.
• Excellent organizational and time management skills.
• Ability to communicate with all levels within the Line of Business.
• Flexible, dynamic environment requiring strategic thinking.

Responsibilities

• Provide end-to-end trade flow support across all product channels globally.
• Monitor ongoing support needs to address changes and inefficiencies.
• Drive continuous improvement efforts while reducing risk across the post-trade lifecycle.
• Ensure the accurate and timely resolution of all inquiries or escalate if necessary.
• Address ad hoc queries from clients, operations, technology, and the front office.
• Facilitate training for new staff.
• Work with the business, technology, and operations to determine priorities and document requirements for future enhancements and products.

Skills

Excel proficiency

Futures & Options Ops

Trade processing

Detail orientation

Communication skills

Education

Bachelor's degree preferred

Job description

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets, and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

As a Trading Services Associate within the Futures & Derivatives Clearing Team, you will be responsible for trade processing and position management on Global Derivative Markets. You will also serve as a vital resource for the front office and client-facing stakeholders. You'll act as the liaison between the business, technology, control partners, and operations. Your role includes the investigation of trade inquiries, monitoring execution flows, trade reconciliations, and the fundamental understanding of trade clearing platforms and systems. Candidates must be able to provide and communicate solutions (in person, electronically, or by phone) in a fast-paced, high-pressure environment.

Job responsibilities:

• Provide end-to-end trade flow support across all product channels globally.
• Monitor ongoing support needs to address changes and inefficiencies.
• Drive continuous improvement efforts while reducing risk across the post-trade lifecycle.
• Ensure the accurate and timely resolution of all inquiries or elevate if necessary.
• Address ad hoc queries from clients, operations, technology, and the front office.
• Facilitate training for new staff.
• Work with the business, technology, and operations to determine priorities, schedule releases, and detail requirements for future enhancements and products.

Required Qualifications, Capabilities, and Skills:

• 4 years of financial industry experience
• In-depth knowledge of Excel.
• Prior knowledge of Futures and Options Operations.
• Highly disciplined, a self-starter, and the ability to execute assignments independently.
• A team player who demonstrates work ethic and consistently demonstrates a high-level of professionalism.
• Attention to detail with superior written, verbal, and problem-solving skills.
• Excellent organizational and time management skills.
• Ability to communicate with all levels within the Line of Business
• Strong capacity for operating in a flexible, dynamic environment where creative and strategic thinking is required.

Preferred Qualifications, Capabilities, and Skills:

• Bachelor’s degree strongly preferred.

Work Schedule:

This role is full time in office, Monday thru Friday and is located in Chicago, IL only. It does not offer relocation assistance or immigration sponsorship.

Work schedules will vary. Candidates must be willing to work schedules during our operating hours. Specific information will be provided by the Recruiter.

This position requires that you attend the training as scheduled. The hours may not coincide with your regularly scheduled hours.