Trade Support Analyst

JPMorgan Chase & Co.; City of Rochester (NY); On-site; USD 85,000 - 110,000; Full time

Job summary

JPMorganChase in Rochester, NY is seeking a Trading Services Analyst to support the execution and processing of trade orders and to optimize the firm’s trading and portfolio management operations.

You will develop knowledge of market products and automation technologies, apply data-driven insights, and collaborate with internal stakeholders to drive improvements and achieve short-term operational goals.

Qualifications

• Baseline knowledge in trading services, especially order execution and trade settlement.
• Experience applying automation technologies to support trading operations.
• Proactive in managing organizational changes to minimize disruption.
• Developing skills in data analysis and communicating data-driven insights.
• Ability to manage internal stakeholders and foster productive relationships.

Responsibilities

• Support trade orders accurately and efficiently, ensuring smooth flow to back-office systems.
• Develop and apply automation to support trade processing, settlements, P&L, and confirmations.
• Contribute to change management initiatives to minimize disruption and drive transitions.
• Identify process inefficiencies and propose data-driven improvements.
• Build relationships with internal stakeholders to enable impactful decisions.

Skills

Trading basics

Automation in trading

Change management

Data analysis

Stakeholder management

Job description

Join JPMorganChase and be at the forefront of optimizing our trading operations. This role offers a unique opportunity for career growth and skill enhancement, as you support the success of our trading and portfolio management businesses. Be part of a dynamic team where your expertise and development will drive impactful change and innovation.

As a Trading Services Analyst within JPMorganChase, you will play a pivotal role in the execution and processing of trade orders, ensuring the smooth operation of our trading and portfolio management businesses. Your work will have a significant impact within your team, contributing to the overall performance of our trading services. Your responsibilities span from supporting order execution to settlement, ensuring accuracy and efficiency in all trade activities. You will leverage your developing knowledge of market products and automation technologies to optimize our operating platform. Your ability to manage change and drive continuous improvement will be developed in this role, as you work to enhance our processes and systems. With a focus on collaboration, you will build strong relationships with internal stakeholders, while developing your influence and presentation skills to communicate data-driven insights and collaborate in impactful decisions. Your work will have a direct impact on our team's performance and the achievement of our short-term operational goals.

Job responsibilities

• Support trade orders accurately and efficiently, ensuring seamless flow to subsequent back-office systems.
• Develop and Utilize knowledge of market products to understand each deal and contribute to the optimization of our trading platform.
• Develop and apply automation technologies to support trade processing, including settlements, profit and loss, and confirmations.
• Actively participate in change management initiatives, leveraging resources to minimize disruption and facilitate successful transitions.
• Contribute to continuous improvement efforts, identifying inefficiencies in processes and proposing solutions based on data analysis.

Required qualifications, capabilities and skills

• Baseline knowledge or equivalent expertise in trading services, specifically in order execution and trade settlement.
• Demonstrated ability to apply automation technologies in a trading environment, with a focus on process optimization.
• Proactive in change management, with the ability to leverage resources to facilitate smooth transitions and minimize disruption.
• Developing skills in data analysis and tech literacy, with the ability to communicate data-driven insights effectively.
• Demonstrate the ability to develop internal stakeholder management, with a focus on building productive relationships and driving mutually beneficial outcomes.

Preferred qualifications, capabilities and skills

• Comprehensive understanding of financial markets, trading instruments, and the overall trading process, with experience in trading services like order execution, trade processing, and risk monitoring, supported by previous experience in finance industry operations roles.
• Strong relationship-building, influencing, and conflict management skills, with excellent written, oral communication, and interpersonal abilities to resolve issues and maintain positive stakeholder relationships.
• Effective presentation and negotiation skills, combined with an innovative mindset focused on continuous process improvement, and a willingness to be flexible in a team-oriented environment.