Trade Operations Analyst

Acosta; Grand Rapids (MI); On-site; USD 29,000 - 30,000; Full time

Job summary

Acosta Trade Specialist role is a critical liaison between centralized trade operations, client-facing sales teams, and internal services. You will analyze contracts, manage client systems for accuracy and reconciliation, and drive timely financial settlements across Grocery, Natural, and Small Format channels.

The position emphasizes data-driven decision making, building cross-functional collaboration, and owning KPIs for open deductions while delivering actionable reports for leadership.

Qualifications

• Education: High School Diploma or GED required.
• Strong proficiency in Microsoft Office and computer applications.
• Ability to work with data, analyze trends, and generate actionable insights.
• Highly analytical with exceptional problem-solving skills.
• Strong business judgment and confidence in decision-making.
• Ability to manage multiple priorities and deliver results under tight timelines.

Responsibilities

• Managing strategic client systems to maintain accuracy and efficiency across processes.
• Analyzing and comparing client contracts for dates, rates, and product details to ensure compliance and precision.
• Auditing client events to validate deduction application accuracy and uphold financial integrity.
• Driving timely reconciliation processes between client requests, deduction balances, and customer timelines.
• Owning key performance indicators (KPIs) for open deduction balances and delivering insightful reporting on client KPIs and outstanding balances.
• Providing problem-solving support for Global Business Services, including customer backup documentation and SOP updates.
• Facilitating collaboration through regular cadences with cross-functional teams (daily, weekly, and monthly) to align on goals and resolve challenges.

Skills

Analytical thinking

Data analysis

Problem-solving

Multi-priority management

Microsoft Office

Education

High School Diploma or GED

Job description

Acosta Trade Specialist role is a critical liaison between centralized trade operations, client-facing sales teams, and internal services. You will analyze contracts, manage client systems for accuracy and reconciliation, and drive timely financial settlements across Grocery, Natural, and Small Format channels.

The position emphasizes data-driven decision making, building cross-functional collaboration, and owning KPIs for open deductions while delivering actionable reports for leadership.