Trade Compliance Coordinator I

ArcBest; Fort Smith (AR); On-site; USD 34,000 - 48,000; Full time

Job summary

ArcBest is seeking a Trade Compliance Coordinator to serve as a key contact for customs support across the ArcBest network, designing and implementing compliance solutions for strategic customer needs. You will standardize procedures, manage regulatory reporting and training, and coordinate with leadership, offices, and drivers to ensure accurate customs documentation and efficient international shipments.

The role requires a Bachelor's degree (preferred), procurement experience (preferred), and

Qualifications

• Bachelor's degree preferred in a related field.
• Procurement experience preferred.
• Knowledge of trade compliance regulations for international freight.
• Understanding of penalty mitigation processes for CBP/CBSA.
• Familiarity with service center policies and cross-department workflows.

Responsibilities

• Assist with developing and standardizing all trade compliance procedures across the ArcBest organization.
• Perform daily activities such as regulatory reporting, compliance training, and auditing procedures.
• Facilitate movement and compliance of international shipments.
• Instruct office personnel and drivers on proper customs reporting procedures.
• Effectively distribute and prioritize workflow to maximize efficiency.
• Serve as a liaison between ArcBest headquarters and remote campuses.
• Work in a team setting to accomplish department goals.
• Other duties and projects as assigned.

Skills

Attention to Detail

Auditing

Customer Focus

Effective Communications

Problem Solving

Managing Multiple Priorities

Education

Bachelor's Degree, preferred

Procurement experience, preferred

Tools

Microsoft Office Suite

Job description

Job Description

The Trade Compliance Coordinator embraces and instills the Corporate Values and Strategies within the Customer Solutions work stream. This position functions as an essential point of contact for customs support for both internal and external customers and is responsible for the design, implementation, and support of solutions that fulfill customer specific demands that are considered strategic in nature. The Trade Compliance Coordinator also requires vision, ambition, and a strong desire to succeed. This position creates processes, prioritizes workload, and provides on-going training, and requires the ability to effectively communicate with leadership, such as upper-level management, directors, and vice presidents.

Responsibilities

• Assist with developing and standardizing all trade compliance procedures across the ArcBest organization.
• Perform daily activities, such as regulatory reporting, compliance training and support, auditing procedures, and brokerage invoice consolidation.
• Facilitate the movement and compliance of international shipments.
• Instruct office personnel and drivers on proper customs reporting procedures.
• Effectively distribute and prioritize workflow to maximize efficiency.
• Serve as a liaison between the ArcBest headquarters and remote campuses.
• Work in a team setting to accomplish department goals.
• Other duties and projects, as assigned.

Requirements

Education:

• Bachelor's Degree, preferred

Experience:

• Prior procurement experience, preferred

Computer Skills:

• Proficient with Microsoft Office Suite, preferred

Additional Requirements:

• Prior knowledge of trade compliance, regulations pertaining to international freight movements.
• Knowledge of penalty mitigation processes for CBP and CBSA; international supply chain security programs, regulations, and laws; operating companies and products and services they provide.
• Knowledge of various departments, and service center office policies, procedures, and systems, preferred

Competencies:

• Accuracy and Attention to Detail
• Auditing
• Customer Focus
• Effective Communications
• International Trade
• Managing Multiple Priorities
• Problem Solving
• Service Excellence

Other Details

Work Hours:

• Generally, 8:00 am - 5:00 pm with occasional irregular hours depending on workload. Weekday, weekend, and after hour shifts available.

Travel Requirements:

• Minimal (0%-25%)

Compensation:

• This is an hourly position paid biweekly.

About Us

ArcBest is a multibillion-dollar integrated logistics company that's helped businesses build better supply chains for over a century. With 14,000+ employees across 230 campuses and service centers, we connect owned assets, a broad brokerage network and innovative technology to deliver end-to-end supply chain solutions for customers around the world.