Trade Compliance Coordinator I

ArcBest; Fort Smith (AR); On-site; USD 28,000 - 41,000; Full time

Job summary

ArcBest is seeking a Trade Compliance Coordinator to support customs for internal and external customers and to design, implement, and support solutions meeting strategic demands.

The role creates processes, prioritizes workloads, and provides ongoing training, requiring clear communication with leadership including directors and VPs. It is an hourly, on-site position in Fort Smith, AR.

Qualifications

• Bachelor's degree preferred.
• Prior procurement experience preferred.
• Proficient with Microsoft Office Suite.

Responsibilities

• Assist with developing and standardizing trade compliance procedures.
• Perform regulatory reporting, compliance training, auditing, and brokerage invoice consolidation.
• Facilitate movement and compliance of international shipments.
• Instruct staff on customs reporting procedures.
• Distribute and prioritize workflow to maximize efficiency.
• Liaise between ArcBest headquarters and remote campuses.
• Work in a team to achieve department goals.
• Other duties and projects as assigned.

Skills

Attention to detail

Auditing

Customer focus

Effective communications

International trade

Managing priorities

Problem solving

Service excellence

Education

Bachelor's degree

Job description

Job Description

The Trade Compliance Coordinator embraces and instills the Corporate Values and Strategies within the Customer Solutions work stream. This position functions as an essential point of contact for customs support for both internal and external customers and is responsible for the design, implementation, and support of solutions that fulfill customer specific demands that are considered strategic in nature. The Trade Compliance Coordinator also requires vision, ambition, and a strong desire to succeed. This position creates processes, prioritizes workload, and provides on-going training, and requires the ability to effectively communicate with leadership, such as upper-level management, directors, and vice presidents.

Responsibilities

• Assist with developing and standardizing all trade compliance procedures across the ArcBest organization.
• Perform daily activities, such as regulatory reporting, compliance training and support, auditing procedures, and brokerage invoice consolidation.
• Facilitate the movement and compliance of international shipments.
• Instruct office personnel and drivers on proper customs reporting procedures.
• Effectively distribute and prioritize workflow to maximize efficiency.
• Serve as a liaison between the ArcBest headquarters and remote campuses.
• Work in a team setting to accomplish department goals.
• Other duties and projects, as assigned.

Requirements

Education:

• Bachelor's Degree, preferred

Experience:

• Prior procurement experience, preferred

Computer Skills:

• Proficient with Microsoft Office Suite, preferred

Additional Requirements:

• Prior knowledge of trade compliance, regulations pertaining to international freight movements.
• Knowledge of penalty mitigation processes for CBP and CBSA; international supply chain security programs, regulations, and laws; operating companies and products and services they provide.
• Knowledge of various departments, and service center office policies, procedures, and systems, preferred

Competencies:

• Accuracy and Attention to Detail
• Auditing
• Customer Focus
• Effective Communications
• International Trade
• Managing Multiple Priorities
• Problem Solving
• Service Excellence

Other Details

Work Hours:

• Generally, 8:00 am - 5:00 pm with occasional irregular hours depending on workload. Weekday, weekend, and after hour shifts available.

Travel Requirements:

• Minimal (0%-25%)

Compensation:

• This is an hourly position paid biweekly.

About Us

ArcBest is a multibillion-dollar integrated logistics company that's helped businesses build better supply chains for over a century. With 14,000+ employees across 250 campuses and service centers, we connect owned assets, a broad brokerage network and innovative technology to deliver end-to-end supply chain solutions for customers around the world.

Our people make the difference. From customer service and operations to technology, sales and logistics professionals, every employee plays a role in supporting customers and solving complex logistics challenges. It's the kind of people-first culture that's earned recognition as a Best Company to Work For by U.S. News & World Report and one of America's Best Employers for Company Culture by Forbes.

At ArcBest, you're part of a team grounded in our core values: Creativity, Integrity, Collaboration, Growth, Excellence and Wellness. Whether you're starting your career or bringing years of experience, you'll find opportunities to learn, grow and make an impact.