Trade Compliance & Client Success Manager

Livingston International; Ohio; Remote; USD 95,000 - 140,000; Full time

Job summary

Livingston International is seeking a Manager, Trade Compliance to oversee a portfolio of clients and ensure exceptional service delivery across global teams. You will serve as the primary client contact, guiding and supporting cross-functional groups responsible for import operations and compliance programs.

The role emphasizes strong client service, classification and broker management, and a commitment to inclusive collaboration within a flexible, growth-oriented environment.

Qualifications

• Bachelor's degree or equivalent.
• Certifications and/or licenses related to customs compliance preferred.
• Business acumen and straight talk.
• Customer first focus with inclusion and collaboration.

Responsibilities

• Oversee a portfolio of clients and ensure exceptional service delivery.
• Serve as the primary point of contact for clients and guide cross-functional teams.
• Coordinate global service delivery and support client compliance programs.
• Collaborate to ensure customer needs are understood, prioritized and executed.

Skills

Client relationship management

Cross-functional coordination

Trade compliance knowledge

Service delivery management

Education

Bachelor's Degree or equivalent

Certifications related to customs compliance (preferred)

Job description

Livingston International is seeking a Manager, Trade Compliance to oversee a portfolio of clients and ensure exceptional service delivery across global teams. You will serve as the primary client contact, guiding and supporting cross-functional groups responsible for import operations and compliance programs.

The role emphasizes strong client service, classification and broker management, and a commitment to inclusive collaboration within a flexible, growth-oriented environment.