Track Lead (Support & Operations)

HCL Technologies Limited; United States; On-site; USD 140,000 - 180,000; Full time

Job summary

Sapsf is seeking a Track Lead (Support & Operations) to steer the organisation's vulnerability response capability across infrastructure, cloud, and applications, ensuring rapid risk reduction and governance. The role drives remediation activities, SLAs, and executive reporting, coordinating across technology teams and regulators where applicable.

The candidate will bring senior-level experience (9+ years) in vulnerability management, cyber security operations, and remediation governance, with

Qualifications

• Significant experience in Vulnerability Management, Cyber Security Operations, or Cyber Defence.
• Experience leading remediation programmes across large enterprise environments.
• Strong understanding of vulnerability scoring methodologies such as CVSS.
• Experience managing technology risk and remediation governance.
• Exposure to regulatory environments such as NIST SP 800-40, DORA, FCA/PRA requirements, ISO 27001, NIST Cybersecurity Framework.

Responsibilities

• Manage the end-to-end vulnerability response lifecycle.
• Prioritise vulnerabilities based on severity, exploitability, business criticality, and threat intelligence.
• Lead and Manage vulnerability remediation activities across technology teams.
• Ensure critical and high-risk vulnerabilities are remediated within agreed SLAs.
• Drive accelerated response activities for actively exploited and zero-day vulnerabilities.
• Produce management information and executive reporting

Skills

Vulnerability Management

Cyber Security Operations

Cyber Defence

Remediation Governance

Regulatory Compliance

Threat Intelligence

CVSS

Job description

Career Opportunities: Track Lead (Support & Operations) (173806)

Requisition ID173806-Posted09/29/2026

Leads the organisation's vulnerability response capability, ensuring vulnerabilities are rapidly identified, assessed, prioritised, remediated, and governed. The role is responsible for reducing cyber risk exposure by coordinating remediation efforts across infrastructure, cloud, application, and technology teams while ensuring compliance with internal policies, regulatory requirements, and remediation SLAs.

• Manage the end-to-end vulnerability response lifecycle.
• Prioritise vulnerabilities based on severity, exploitability, business criticality, and threat intelligence.
• Lead and Manage vulnerability remediation activities across technology teams.
• Ensure critical and high-risk vulnerabilities are remediated within agreed SLAs.
• Drive accelerated response activities for actively exploited and zero-day vulnerabilities.
• Produce management information and executive reporting

Key Responsibilities

NA

Skill Requirements

Seniority required: Senior (Years of exp: Min 9 years)

• Significant experience in Vulnerability Management, Cyber Security Operations, or Cyber Defence.
• Experience leading remediation programmes across large enterprise environments.
• Strong understanding of vulnerability scoring methodologies such as CVSS.
• Experience managing technology risk and remediation governance.
• Exposure to regulatory environments such as:
• NIST SP 800-40
• DORA
• FCA/PRA requirements
• ISO 27001
• NIST Cybersecurity Framework