Track

Kart Directory; Jersey City (NJ); Hybrid; USD 18,000 - 25,000; Full time

Benefits offered by this job

Employee discounts

Job summary

RPM Raceway Jersey City is hiring Track Operations Associates to ensure safe, fun karting experiences for every guest. You will be at the center of action, assisting with helmet fittings, race prep, safety briefings, and maintaining a high-energy, guest-centric environment.

The role emphasizes safety, teamwork, and exceptional customer service, with opportunities to support events and special occasions in a fast-growing entertainment venue.

Qualifications

• Experience in guest-facing roles is a plus.
• Ability to stay active and on your feet for long shifts.
• Comfortable communicating with guests of all ages.

Responsibilities

• Assist guests with helmet fitting, race prep and safety procedures.
• Provide safety briefings and enforce track rules.
• Monitor races and maintain a safe environment.
• Assist guests entering/exiting karts and address incidents.
• Maintain track cleanliness and equipment organization.
• Perform basic kart inspections and report maintenance needs.
• Support events, leagues, and group races.
• Deliver friendly, engaging customer service throughout the guest experience.

Skills

Customer service

Team player

Safety-minded

Clear communicator

Flexible scheduling

Job description

Ready to work where speed, excitement, and unforgettable guest experiences come together? RPM Raceway Jersey City is looking for energetic, reliable, and customer-focused Track Operations Associates to help deliver safe, fun, and action-packed racing experiences for every guest who walks through our doors.

What You'll Do

As a Track Operations Associate, you'll be at the center of the action, ensuring our karting operations run safely and efficiently while creating an exceptional guest experience.

Responsibilities include:

• Assisting guests with helmet fitting, race preparation, and safety procedures
• Providing clear safety briefings and enforcing track rules
• Monitoring races and maintaining a safe racing environment
• Assisting guests entering and exiting karts
• Responding quickly and professionally to on-track incidents
• Maintaining track cleanliness, kart staging areas, and equipment organization
• Performing basic kart inspections and reporting maintenance concerns
• Supporting special events, leagues, corporate outings, and group races
• Delivering friendly and engaging customer service throughout the guest experience

What We're Looking For

• Positive attitude and strong customer service skills
• Ability to work in a fast-paced, high-energy environment
• Dependable, punctual, and team-oriented
• Comfortable standing, walking, and staying active throughout shifts
• Ability to communicate confidently with guests of all ages
• Flexible availability, including evenings, weekends, and holidays
• Previous experience in entertainment, hospitality, attractions, karting, or customer-facing roles is a plus, but not required

You’ll Crush It If You Have Experience With:

• Amusement parks, family entertainment centers, or attractions
• Hospitality, restaurants, or guest services
• Safety-focused operations
• Event support and crowd management
• Competitive sports or racing environments

Why RPM Raceway?

• Work in a fun, exciting, and fast-growing entertainment company
• Team-oriented culture
• Opportunities for growth and advancement
• Employee discounts and perks
• Be part of creating memorable experiences for thousands of guests

If you're energetic, safety-focused, and love delivering great guest experiences, we'd love to meet you.