TPM, AI/ML Infrastructure Planning, AI/ML Infrastructure Planning

Amazon Web Services (AWS); Seattle (WA); On-site; USD 149,000 - 201,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Data Services, Inc. seeks a technical program manager to lead cross-functional, long-term customer-facing programs across AWS infrastructure. You will partner with product management and engineering to define requirements, manage bottlenecks, and drive reporting enhancements.

You will own metrics, drive continuous improvement, and report program performance to executive stakeholders, coordinating with operations, finance, and technology teams to deliver results at pace.

Qualifications

• 5+ years of technical product or program management experience.
• 7+ years of working directly with engineering teams experience.
• 5+ years of technical program management working directly with software engineering teams experience.
• Experience managing programs across cross functional teams, building processes and coordinating release schedules.
• 3+ years of software development experience.

Responsibilities

• Manage cross-team and cross-organization delivery of long-term customer-facing programs.
• Work with product management and engineering to identify requirements, limitations, and bottlenecks.
• Build, integrate, and maintain reporting within existing schemes; implement new reporting where needed.
• Collaborate with stakeholders to define milestones, anticipate bottlenecks, and manage escalations and tradeoffs.
• Plan and coordinate events, facilitation, and action-item management.
• Develop and report on program goals, performance, and efficiency to diverse stakeholders.

Skills

Technical PM experience

Engineering collaboration

Software development

Job description

Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of technical infrastructure program managers, software engineers, data specialists, supply chain specialists, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for planning and execution while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

In this team you will own the roadmap to drive disruptive change to our current processes including planning automation, proactive alarming, and mechanisms to drive performance improvement. With vast amounts of data spanning many domains, our space is the perfect place to apply AI to identify complex patterns and recommend solutions. This role will be instrumental in driving this transformation within the team. You will pioneer these efforts, working cross functionally with operations, business, finance, and technology teams to launch new solutions. Success requires exceptional judgment, a builder’s mindset, and the ability to influence at all levels—from front-line planners to VP- and SVP-level business owners.

Key job responsibilities

• Manage cross-team and cross-organization delivery of long-term customer-facing programs
• Work with the product management and engineering team to identify technical requirements, limitations, and bottlenecks
• Build, integrate, and maintain reporting for areas of responsibility within existing reporting schemes and mechanisms. Where required, implement new reporting.
• Collaborate with project stakeholders in multiple business and technical teams to define and deliver on agreed upon milestones. Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs Plan and coordinate events including facilitation and action item management.
• Implement or enable virtuous continuous improvement cycles in macro team processes.
• Develop, Own, and report on: program goals, performance, efficacy and efficiency to a variety of stakeholders across different technical domains and at varying cadences (weekly / monthly / quarterly) for area of responsibility.

Basic Qualifications

• 5+ years of technical product or program management experience
• 7+ years of working directly with engineering teams experience
• 5+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules
• 3+ years of software development experience

Preferred Qualifications

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

USA, WA, Seattle - 148,700.00 - 201,200.00 USD annually

Company

Amazon Data Services, Inc.