TPA Oversight Specialist

Berkshire Hathaway GUARD Insurance Companies; Phoenix (AZ); Hybrid; USD 85,000 - 130,000; Full time

Benefits offered by this job

Hybrid schedule

Generous PTO

Medical, dental & vision from day one

401(k) and tuition reimbursement

Longevity bonuses

Job summary

Berkshire Hathaway GUARD Insurance Companies is seeking a seasoned TPA Oversight Specialist to supervise third-party administrators for commercial auto, trucking, bodily injury, property damage and PIP claims. This role ensures regulatory compliance and alignment with company standards.

The ideal candidate will provide technical direction, risk assessment, and audits of TPAs while collaborating with internal stakeholders. Hybrid work with offices nationwide is offered.

Qualifications

• Requires 10+ years of commercial auto claims adjusting experience.
• Experience with mediations, depositions, and trials.
• Licensing: active adjuster license or ability to obtain and maintain licenses.

Responsibilities

• Oversee commercial auto, trucking, bodily injury, property damage and PIP claims handled by TPAs.
• Monitor claim activity, review files, and identify exposure or escalation concerns.
• Provide guidance to TPAs on claim handling and litigation strategy.
• Communicate with TPAs and internal teams on claim developments and data exchange.

Skills

Commercial auto claims

Bodily injury handling

Litigation management

Policy interpretation

Mediations/depositions/trials

Documentation & analytics

Microsoft Office

Education

High School Diploma/GED

Bachelor’s in business management or related

Job description

Good Things Start Here.

Good things are happening at Berkshire Hathaway GUARD Insurance Companies—an A+ (Superior) rated, nationwide Property & Casualty insurer backed by Berkshire Hathaway. With supportive leadership, collaborative teams, and opportunities to grow, GUARD is a place where people build meaningful, long‑term careers.

Overview

Good Things Start Here.

Good things are happening at Berkshire Hathaway GUARD Insurance Companies—an A+ (Superior) rated, nationwide Property & Casualty insurer backed by Berkshire Hathaway. With supportive leadership, collaborative teams, and opportunities to grow, GUARD is a place where people build meaningful, long‑term careers.

Good Things You Can Count On.

• Hybrid schedule: 2 days remote / 3 in‑office


• Predictable hours (no nights, weekends, or holidays)


• Competitive pay + generous PTO


• Medical, dental & vision starting day one


• 401(k), tuition reimbursement & longevity bonuses

Responsibilities

We are seeking an experienced TPA Oversight Specialist to oversee third‑party administrators handling commercial auto, trucking, bodily injury, property damage, and PIP claims. This role serves as a key liaison between internal stakeholders and TPAs, ensuring claims are handled appropriately, regulatory requirements are met, and claim outcomes align with company expectations.

This position is ideal for a seasoned claims professional who enjoys providing oversight, guidance, and technical expertise rather than managing a traditional claim inventory from inception to closure.

What You’ll Do

• Oversee commercial auto, trucking, bodily injury, property damage, and PIP claims handled by TPAs


• Monitor claim activity, review files, and identify potential exposure or escalation concerns


• Provide technical direction and guidance to TPAs regarding claim handling and litigation strategy


• Maintain daily communication with TPAs regarding claim developments and workflow expectations


• Review coverage issues and evaluate policy language to support claim decisions


• Partner with internal departments and TPAs to ensure accurate data exchange and reporting


• Conduct audits of TPA programs and claim files to ensure compliance with company standards


• Monitor demand responses, litigation activity, trial preparation, and mediation outcomes


• Maintain workflow tasks and documentation in a timely manner


• Present claim information and recommendations to internal stakeholders as needed

Qualifications

What We're Looking For

• 10+ years of commercial auto claims adjusting experience


• Strong background handling bodily injury and litigated claims


• Experience managing complex commercial auto and trucking losses


• Ability to review policy language and determine coverage applicability


• Experience attending mediations, depositions, and trials


• Knowledge of state‑specific claim handling requirements, demand regulations, and response timelines


• Strong understanding of medical and legal terminology


• Excellent written communication, organizational, and analytical skills


• Advanced proficiency with Microsoft Office applications


• High School Diploma/GED required; Bachelor’s degree in business management or an equivalent combination of education and experience preferred.


• Licensing Requirement: Candidates must hold an active adjuster license or be willing and able to obtain and maintain all required state licenses. The company will support the licensing process, including cost, training and compliance with ongoing continuing education requirements.

Preferred Qualifications

• 3+ years handling litigated claims through verdict


• Previous experience overseeing TPAs, independent adjusters, or external claim vendors


• Carrier‑side commercial auto claims experience


• Experience with catastrophic, high‑exposure, or trucking‑related losses

Why Join Us?

This role offers the opportunity to influence claims outcomes across a large and complex commercial auto program while partnering with experienced claims professionals, TPAs, legal counsel, underwriting teams, and business leaders. You’ll leverage your claims expertise to provide oversight, strategic direction, and quality assurance on high‑impact losses.

Salary $85,000 - $130,000

In accordance with applicable pay transparency laws, this range represents a good ‑‑faith estimate. Final compensation will be determined based on factors such as experience, credentials, geographic location, and other considerations permitted by law.

This role may be based out of one of the following locations:

New York, NY; Parsippany, NJ; Conshohocken, PA; Wilkes‑Barre, PA; Alpharetta, GA; Rosemont, IL; Plano, TX; and Scottsdale, AZ.

Interview Integrity Notice:

Berkshire Hathaway GUARD is committed to a fair and consistent hiring process. Candidates are expected to participate independently in interviews. Unauthorized recording, transcription, AI note-taking, or AI interview assistance tools may not be used during interviews without prior approval.