TownePlace Suites Boulder Broomfield - Front Desk Agent

Aimbridge Hospitality; Broomfield (CO); On-site; USD 10,000 - 60,000; Full time

Job summary

Aimbridge Hospitality is seeking a Front Desk Agent for the TownePlace Suites Boulder Broomfield. This entry-level position is crucial for guest experience, focusing on exceptional customer service and smooth front desk operations. Join a team that values your contribution and offers benefits like medical coverage and paid time off.

Benefits

Daily Pay option available

Medical, Dental, and Vision coverage

Disability Income, Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k

Qualifications

• High school diploma or equivalent; hotel or related experience preferred.
• Familiarity with hotel management software and Microsoft Office.

Responsibilities

• Provide outstanding customer service with a friendly demeanor.
• Handle reservations, check-ins, and check-outs efficiently.
• Resolve guest concerns promptly and efficiently.

Skills

Customer Service

Communication

Problem Solving

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office

Job description

TownePlace Suites Boulder Broomfield - Front Desk Agent

Join to apply for the TownePlace Suites Boulder Broomfield - Front Desk Agent role at Aimbridge Hospitality.

Job Details

Position: Front Desk Agent

Location: Boulder Broomfield

Pay Range: $18.00/hr (range provided by Aimbridge Hospitality; actual pay based on skills and experience)

About the Role

The Front Desk Agent is essential to guest experience, responsible for delivering exceptional customer service, managing guest interactions, and ensuring smooth front desk operations.

Key Responsibilities

• Provide outstanding customer service with a friendly demeanor.
• Communicate effectively with guests and team members.
• Resolve guest concerns promptly and efficiently.
• Handle reservations, check-ins, and check-outs efficiently.
• Understand and work with financial information and perform basic arithmetic.

Qualifications

• High school diploma or equivalent; hotel or related experience preferred.
• Familiarity with hotel management software and Microsoft Office.

Benefits

• Daily Pay option available.
• Medical, Dental, and Vision coverage.
• Disability Income, Life and AD&D Insurance.
• Paid Time Off, Employee Assistance Program, and 401k.

Property Highlights

Our newly refreshed hotel offers free breakfast, mountain views, spacious suites with fully equipped kitchens, free Wi-Fi, a fitness room, and seasonal outdoor pool. Located near Flatiron Crossing Mall, ideal for extended stays, relocations, and business travel.

Application Deadline

07/05/2025

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job functions: Management and Manufacturing
• Industries: Healthcare, Non-profit, Government