Tower Service Manager-OP-07J

Maxim Crane Works LP; Jessup (MD); On-site; USD 70,000 - 110,000; Full time

Job summary

Maxim Crane Works LP in Jessup, MD is seeking a Tower Service Manager to direct branch crane service operations, oversee maintenance and safety, and ensure customer satisfaction. This role requires coordinating with regional leadership and guiding technicians through complex assemblies and disassemblies.

You will mentor staff, manage budgets, and ensure regulatory compliance while maintaining facilities and equipment. Strong leadership and deep crane service experience are essential.

Qualifications

• High School Diploma or equivalent required.
• 5+ years in crane service environment.
• 2+ years management experience in crane service environment.
• Ability to read and understand shop/project drawings.
• Strong communication and leadership skills.

Responsibilities

• Direct and manage branch performance and operations for equipment rentals, maintenance, safety, etc.
• Ensure Technicians have the proper skill set for repair, maintenance, assembly, climbs, and disassembly of tower cranes and hoists
• Work closely with Tower Crane Regional Operations Manager to schedule technicians for assembly and disassembly of tower cranes
• Implement cost-effective systems of control over operating expenditures, manpower, wages, and salaries
• Review/approve employee time sheets
• Manage equipment maintenance
• Provide direction, training, development, and leadership to technicians and other service personnel
• Enforce and support safety initiatives and policies through coordination with the branch/regional safety coordinators
• Communicate with Technicians during assembly/disassembly to confirm the arrival of the crew, assist crane and components as trucks arrive
• Ensure proper crane, attachment, and component condition for upcoming jobs and that Off-rent inspections are completed before disassembly of cranes
• Ensure compliance with all regulatory requirements (e.g., OSHA, ANSI, ASME) as well as Maxim policies and procedures

Skills

Budgeting

Communication

Crane maintenance

Safety compliance

Team leadership

Education

High School Diploma or equivalent

Job description

Purpose:

The Tower Service Manager will direct and manage all tower and hoist service at their respective branch with overall responsibilities for equipment maintenance, safety compliance, customer satisfaction and other related activities.

Duties and Responsibilities:

• Direct and manage branch performance and operations for equipment rentals, maintenance, safety, etc.
• Ensure Technicians have the proper skill set for the repair, maintenance, assembly, climbs, and disassembly of tower cranes and hoists
• Work closely with Tower Crane Regional Operations Manager to schedule technicians for assembly and disassembly of tower cranes
• Implement cost-effective systems of control over operating expenditures, manpower, wages, and salaries
• Review/approve employee time sheets
• Manage equipment maintenance
• Maintain existing branch facilities and equipment; replace or adjust branch facilities and equipment when necessary
• Provides direction, training, development, and leadership to technicians and other service personnel
• Enforce and support safety initiatives and policies through coordination with the branch/regional safety coordinators
• Communicate with Technicians during assembly/disassembly to confirm the arrival of the crew, assist crane and components as trucks arrive, and coordinate with Regional Operations Manager as needed
• Ensure proper crane, attachment, and component condition for upcoming jobs and that Off-rent inspections are completed before disassembly of cranes
• Ensure compliance with all regulatory requirements (e.g., OSHA, ANSI, ASME, etc.) as well as Maxim policies and procedures

Requirements:

• Moderate knowledge of budgets and financial statements
• Moderate knowledge of process improvement programs and procedures
• Good written and verbal communication skills
• Moderate knowledge of what is required when transporting tower cranes
• Advanced knowledge of tower crane functionality, terminology, maintenance, and repair practices
• Ability to work from Operations Manuals, Service Manuals and Capacity Charts
• Ability to read and understand shop and project drawings
• Ability to troubleshoot mechanical problems

Education and Experience:

• High School Diploma or equivalent required
• 5+ years' experience in crane service environment
• 2+ years' management experience in crane service environment

Language Skills:

Must be able to read and comprehend simple instructions, short correspondence and memos and the ability to write simple correspondence. Ability to effectively present information in one‑on‑one and small group situations to other employees of the organization.

Physical Demands:

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to walk, use hands to finger; handle or feel; and kneel; crouch; or crawl; and talk; or hear; push and/or pull; reach; climb; bend and/or stoop. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision and depth perception.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is regularly exposed to outside weather conditions. The employee is frequently exposed to moving mechanical parts.

Maxim is an equal opportunity employer and does not discriminate against employees or applicants for employment based on their race, color, religion, creed, sex, national origin or ancestry, age, sexual orientation, disability, genetic information or veteran status, as those terms are defined under applicable laws, or any other characteristic protected under law. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled