Tow Truck Driver

Towdept Towing and Recovery LLC; Virginia; On-site; USD 36,000 - 55,000; Full time

Job summary

The Towdept Towing and Recovery LLC is seeking a Tow Operator to support vehicle recovery and roadside assistance across urban areas, highways, and rural roads in Virginia. You will work within a small team, with day, night, and on-call shifts, ensuring safe handling of a range of vehicles.

You will operate tow truck equipment, follow safety protocols, communicate clearly with customers, and document incidents and routine maintenance.

Qualifications

• Entry-level experience in vehicle recovery and roadside assistance.
• Valid driver’s license.
• Proficiency in tow truck operation.
• Knowledge of roadside safety procedures.
• Basic vehicle maintenance skills.
• Strong customer service abilities.
• Effective communication skills.
• Good time management.

Responsibilities

• Recover and transport vehicles safely from breakdown sites
• Provide roadside assistance to disabled vehicles
• Operate tow truck equipment effectively and safely
• Adhere strictly to safety regulations and roadside protocols
• Engage professionally with customers to provide clear communication and support
• Report incidents accurately and maintain detailed records
• Perform routine maintenance checks on tow truck and equipment
• Navigate routes efficiently across varied environments

Skills

Entry-level experience

Valid driver's license

Tow truck operation

Roadside safety procedures

Vehicle maintenance basics

Customer service

Communication

Time management

Job description

Job Description

The Tow Operator plays a critical role in vehicle recovery and roadside assistance across various environments including urban areas, highways, rural roads, and residential neighborhoods. Operating as part of a small team, the Tow Operator handles a range of vehicles from passenger cars and motorcycles to commercial trucks. This role demands adaptability to variable shift patterns, including day, night, and on-call schedules.

Responsibilities

• Recover and transport vehicles safely from breakdown sites
• Provide roadside assistance to disabled vehicles
• Operate tow truck equipment effectively and safely
• Adhere strictly to safety regulations and roadside protocols
• Engage professionally with customers to provide clear communication and support
• Report incidents accurately and maintain detailed records
• Perform routine maintenance checks on tow truck and equipment
• Navigate routes efficiently across varied environments

Required Qualifications

• Entry-level experience in vehicle recovery and roadside assistance
• Valid driver’s license
• Proficiency in tow truck operation
• Knowledge of roadside safety procedures
• Basic vehicle maintenance skills
• Strong customer service abilities
• Effective communication skills
• Good time management