Tours Department Manager

Jungle Jim'S; Fairfield (OH); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Vision insurance

Dental insurance

Paid vacation

Job summary

Jungle Jim's is seeking a Tours Department Manager to guide adventurers through one of the world’s largest markets. You’ll lead on-floor operations, set a positive example, and oversee training while handling administrative tasks and coordinating with staff and customers.

The role emphasizes strong communication, public speaking, and the ability to travel for training at the Eastgate location. A dynamic, growth‑oriented environment awaits.

Qualifications

• Public speaking skills for presenting and guiding groups.
• Clear written and verbal communication abilities.
• Basic data entry and computer skills for administrative tasks.

Responsibilities

• Lead tours and manage staff on the floor to create a positive environment.
• Maintain a professional and courteous attitude at all times.
• Oversee training for department employees and identify coaching opportunities.
• Handle paperwork and general administrative tasks.

Skills

Public Speaking

Communication

Data entry

Job description

At Jungle Jim's, we're always looking for talented and experienced professionals to help us grow our business. We believe that our success depends on the hardworking, dedicated, and creative people that make up our company, so if you'd like to bring your knowledge and ideas to a place where you can develop your passions, join our team!

As a Tours Department Manger, you get to be the senior explorer extraordinaire guiding new and eager adventurers through one of the largest International markets in the world. Meet people from a wide variety of backgrounds, cultures, and ages while creating a fun, educational experience for everyone. Our Managers are given a lot of responsibilities, but they're also given the ability to make decisions and try new things. There are always opportunities for advancement at Jungle Jim's, and many of our Department Managers have moved up into key positions in the company. We want to see you grow and develop your career with us.

Job Duties

• Work the floor alongside staff to set an example, promote a positive environment, and stay in touch with employees and customers.
• Maintain a professional and courteous attitude at all times.
• Oversee training for all employees in your department. Identify coaching opportunities to help employees continuously improve so they can continue to grow professionally and personally.
• Process paperwork and perform clerical and administrative tasks.

Requirements

• Continuous interaction with customers and co-workers in a fast-paced environment.
• Clear communication skills with large groups exceeding 40+ Guests.
• Schedule entails flexible hours.
• Excellent written and verbal communication skills.
• Basic computer, math, and data entry skills.
• Ability to travel to the Eastgate location for training and occasional meetings.
• Comfortable with email and learning new programs.
• Must pass a required criminal background check.
• Must be 18 or older.

Preferred Skills

• Public Speaking.
• Knowledge of perishables, product rotation, and safe food handling practices.
• As the face of the company for every tour and scavenger hunt, high energy, professionalism, and organizational skills are all necessary traits for this position.
• Competitive pay.
• Employee Discount: 10% at 60 days, 20% at two years.
• Paid vacation time starting at six months.
• Health, Life, Vision, and Dental Insurance at 60 days.