Senior Tours Manager — Lead Global Guest Experiences

Jungle Jim'S; Fairfield (OH); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Vision insurance

Dental insurance

Paid vacation

Job summary

Jungle Jim's is seeking a Tours Department Manager to guide adventurers through one of the world’s largest markets. You’ll lead on-floor operations, set a positive example, and oversee training while handling administrative tasks and coordinating with staff and customers.

The role emphasizes strong communication, public speaking, and the ability to travel for training at the Eastgate location. A dynamic, growth‑oriented environment awaits.

Qualifications

• Public speaking skills for presenting and guiding groups.
• Clear written and verbal communication abilities.
• Basic data entry and computer skills for administrative tasks.

Responsibilities

• Lead tours and manage staff on the floor to create a positive environment.
• Maintain a professional and courteous attitude at all times.
• Oversee training for department employees and identify coaching opportunities.
• Handle paperwork and general administrative tasks.

Skills

Public Speaking

Communication

Data entry

Job description

Jungle Jim's is seeking a Tours Department Manager to guide adventurers through one of the world’s largest markets. You’ll lead on-floor operations, set a positive example, and oversee training while handling administrative tasks and coordinating with staff and customers.

The role emphasizes strong communication, public speaking, and the ability to travel for training at the Eastgate location. A dynamic, growth‑oriented environment awaits.