Overview
- Position Title: Tournaments Coordinator
- Full Time, Exempt: On-site, Dyersville, IA
- Reports to: Director of Tournament Operations, Baseball Operations Manager, & Tournaments Manager
The Field of Dreams Movie Site (FODMS) hosts experience-driven youth baseball, youth softball, and senior baseball tournaments. The Tournaments Coordinator will play a key role in supporting the planning, organization, and execution of all FODMS tournaments and skills competitions.
Essential Duties and Responsibilities
The Tournaments Coordinator will serve as Tournament Director for assigned events and will alternate lead responsibilities throughout the tournament season.
- Game Scheduling
- Develop and manage game schedules for assigned tournaments, balancing team requests, age divisions, skill levels, umpire availability, and facility availability. Collaborates with the tournament operations team to evaluate and implement adjustments due to inclement weather or other safety concerns, including cancellations, postponements, modifications to game length, and changes to preliminary or bracket play formats to ensure the safety of players, coaches, spectators, officials, and staff.
- Staff Management
- Schedule intern staff for assigned tournaments, taking into consideration time-off requests, existing role assignments, staffing needs, and hours worked to ensure appropriate coverage and equitable workload distribution. Assist with scheduling field preparation crew members. Oversee the ordering, coordination, and distribution of meals for tournament staff during assigned events.
- Team Management
- Ensure all required team documentation is complete, accurate, and submitted in a timely manner for assigned tournaments. Utilizes the organization's online software to collect, review and verify team rosters, skills competition lineups, player age verification documents, proof of team insurance, signed rulebooks, and required waivers.
- Communication
- Assist with tournament communication, including answering questions, providing weather-related updates, informing teams of scheduling changes, and sending team document reminders. Communication takes place via email, phone, and various mass communication methods.
- Event Preparation
- Support tournament operations through event preparation, facility setup, and post-tournament cleanup activities. Assist with the setup and teardown of skills competitions and championship games at the FODMS.
- Dispute Resolution
- Provide rule interpretations and make final decisions in the event of a dispute or protest during tournament play or skills competitions, as necessary.
- Registration & Team Relations
- Monitor tournament registrations and waitlists. Assist teams with registration, payments, discounts, transfers, and tournament selection. Maintain accurate tournament records and support team retention through proactive communication and customer service.
Other Responsibilities
- Attend weekly operations meetings at the FODMS operations office in Dyersville.
- Serve as a primary point of contact for tournaments.
- Assist in the development and refinement of tournament rules.
- Help with hiring, training, and supervising tournament interns.
- Assist with tournament planning, process improvements, operational projects, and preparation for future tournament seasons.
- Other duties as assigned.
Work Environment
- Physical Requirements: This position requires the ability to stand for long periods, including on varying surfaces and uneven grounds, stooping, groundskeeping such as digging, raking, and other field preparation duties, and the ability to lift up to 50 pounds.
- Environmental Conditions: This job includes a mixture of indoor and outdoor work. The position may be exposed to extreme weather, including but not limited to sun, wind, rain, hail, lightning, darkness, loud noises, and extreme temperatures.
- Schedule: This position requires working weekends, evenings, and on-call hours as needed. Extended work hours, including early mornings and late evenings, should be expected during the season. Attendance at all scheduled tournaments is mandatory.
- Travel: Travel to tournament locations and diamonds in and outside of Dyersville is required. The Tournaments Coordinator must have reliable transportation.
Qualifications
- Associate or bachelor's degree in Sports Management, Business Administration, Event Management, Recreation Administration, or related field preferred. Equivalent combinations of education and relevant experience will be considered.
- Previous experience in sports administration, event management, tournament operations, or customer service preferred.
- Strong organizational, communication, and problem-solving skills.
- Ability to manage multiple projects and deadlines in a fast-paced environment.
- Proficiency with Microsoft Office, particularly Excel, Word, Outlook, and Teams.