Tournament Organizer

Life Time, Inc.; Houston (TX); On-site; USD 22,000 - 33,000; Full time

Job summary

Life Time, Inc. in Houston invites an experienced tournament coordinator to lead pickleball events.

You will manage all preparation, registration, scheduling, and on-site operations, while promoting the programs to members to foster repeat participation. The role focuses on delivering exceptional customer service, coordinating with other departments, and ensuring events meet revenue targets and operational standards.

Qualifications

• Excellent customer service skills, friendly, outgoing, and positive attitude.
• Thorough knowledge of the game of tennis and possesses effective teaching styles and techniques
• Excellent communication, time management, and organization skills
• Comfortable working with all age groups and building positive relationships with members and team members
• Ability to sit, stand, walk, reach, climb and lift up to 50 pounds

Responsibilities

• Owns all tournament prep: application, setup, promotion, registrations, draws, schedule, and court coordination.
• Leads during events; ensures courts/equipment are clean and safe; answers member questions to boost participation.
• Looks to meet revenue/CM goals; manages expenses and recaps financials after each event.

Skills

Customer service

Tennis knowledge

Communication

Time management

Organization

Relationship building

Education

High School Diploma or Equivalent

CPR and AED Certified

Job description

Position Summary

Responsible for running in club pickleball tournaments. Responsible for the overall direction, coordination and supervision of the tournament. Ensure that the tournament achieves or exceeds its revenue goal. Work with tournament desk team members to initiate, develop, and maintain personalized relationships with members. Provide an excellent customer service experience to encourage repeat business.

Job Duties/Responsibilities

• Owns all preparation work required for tournament. Including but not limited to, submitting tournament application, setting up tournament on designated website, promoting and marketing, handling all tournament registrations, uploading and updating completed draws for each tournament by designated time, creating tournament desk schedule and assign team member hours, and coordinating court scheduling for tournament with Pickleball Lead.
• Leads and supervises during tournament/event as appropriate. Ensures all pickleball courts and equipment are clean, organized and in good working condition. Partners with additional Life Time departments as needed. Quickly and efficiently responds to member questions, comments, and concerns to ensure tournament participants will continue their involvement in our programs.
• Responsible for achieving or exceeding pickleball tournament revenue and CM goals. Actively manage expenses of tournaments, including labor, officials (where applicable), ordering supplies, while reducing or eliminating non-essential expenses. Recap tournament financials post event.

Minimum Required Qualifications

• Excellent customer service skills, friendly, outgoing, and positive attitude
• Thorough knowledge of the game of tennis and possesses effective teaching styles and techniques
• Excellent communication, time management, and organization skills
• Comfortable working with all age groups and building positive relationships with members and team members
• Ability to sit, stand, walk, reach, climb and lift up to 50 pounds

Education:

• High School Diploma or Equivalent

Years of Experience:

• 1-2 years of pickleball experience

Licenses / Certifications / Registrations:

• PPR, PCI, IPTPA or RPO certified
• CPR and AED Certified within 30 days of hire

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.