Pickleball Tournament Organizer

LTFMGTCO LTF Club Management Co; Middletown (NJ); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Fully subsidized membership

Discounts on Life Time products and  ~

401(k) retirement savings plan with 21

Training and professional development

Paid sick leave

Job summary

Life Time in Middletown, NJ is seeking a Tournament Operations Specialist to run in-club pickleball tournaments, coordinate overall direction and revenue goals, and partner with the tournament desk to build personalized member relationships while delivering exceptional service.

You will own preparation, registration, scheduling, and post-event financial recap, requiring 1-2 years of pickleball experience, a High School diploma, and CPR/AED certification within 30 days of hire.

Qualifications

• Excellent customer service and a positive attitude.
• Thorough knowledge of tennis and effective teaching styles.
• Excellent communication, time management and organization skills.
• Comfortable working with all age groups and building positive relationships.
• Ability to sit, stand, walk, reach, climb and lift up to 50 pounds.

Responsibilities

• Owns all preparation work for tournaments: applications, website setup, marketing, registrations, updating draws, scheduling, and court coordination.
• Leads and supervises during tournaments; ensures all courts and equipment are clean and functional; responds to member questions to encourage ongoing participation.
• Manages tournament revenue and expenses; recaps financials post-event and seeks cost reductions where possible.

Skills

Customer service

Tennis knowledge

Communication

Time management

Organizational skills

Physical ability

Education

High School Diploma or Equivalent

CPR & AED Certification within 30 days of hire

PPR/PCI/IPTPA or RPO certification

Job description

Position Summary

Responsible for running in club pickleball tournaments. Responsible for the overall direction, coordination and supervision of the tournament. Ensure that the tournament achieves or exceeds its revenue goal. Work with tournament desk team members to initiate, develop, and maintain personalized relationships with members. Provide an excellent customer service experience to encourage repeat business.

Job Duties/Responsibilities

• Owns all preparation work required for tournament. Including but not limited to, submitting tournament application, setting up tournament on designated website, promoting and marketing, handling all tournament registrations, uploading and updating completed draws for each tournament by designated time, creating tournament desk schedule and assign team member hours, and coordinating court scheduling for tournament with Pickleball Lead.
• Leads and supervises during tournament/event as appropriate. Ensures all pickleball courts and equipment are clean, organized and in good working condition. Partners with additional Life Time departments as needed. Quickly and efficiently responds to member questions, comments, and concerns to ensure tournament participants will continue their involvement in our programs.
• Responsible for achieving or exceeding pickleball tournament revenue and CM goals. Actively manage expenses of tournaments, including labor, officials (where applicable), ordering supplies, while reducing or eliminating non-essential expenses. Recap tournament financials post event.

Minimum Required Qualifications

• Excellent customer service skills, friendly, outgoing, and positive attitude
• Thorough knowledge of the game of tennis and possesses effective teaching styles and techniques
• Excellent communication, time management, and organization skills
• Comfortable working with all age groups and building positive relationships with members and team members
• Ability to sit, stand, walk, reach, climb and lift up to 50 pounds

Education:

High School Diploma or Equivalent

Years of Experience:

1-2 years of pickleball experience

Licenses / Certifications / Registrations:

• PPR, PCI, IPTPA or RPO certified
• CPR and AED Certified within 30 days of hire

Benefits

All team members receive the following benefits while working for Life Time:

• A fully subsidized membership
• Discounts on Life Time products and services
• 401(k) retirement savings plan with company discretionary match (21 years of age and older)
• Training and professional development
• Paid sick leave where required by law

Full-time Team Members are eligible for additional benefits, including:

• Medical, dental, vision, and prescription drug coverage
• Short term and long term disability insurance
• Life insurance
• Pre-tax flexible spending and dependent care plans
• Parental leave and adoption assistance
• Paid time off, including 5 to 20 vacation days per calendar year (based on tenure) and paid sick leave
• Deferred compensation plan, if the team member meets the required income threshold
• Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.