Tournament Operator (On-site)

Skillshot Media; Atlanta (GA); On-site; USD 20,664 - 34,440; Part time

Job summary

A leading events services company is seeking a Tournament Operator for on-site event management. The role involves player check-in, scheduling, and ensuring smooth operations during tournaments. Ideal candidates have experience in customer service and effective communication skills. This is an entry-level contract position with competitive compensation based on experience.

Qualifications

• Entry level position with a focus on coordination and communication during events.
• Experience in customer service or team environments can be beneficial.

Responsibilities

• Manage player check‑in and station assignments.
• Oversee bracket creation/management and match scheduling.
• Enforce rules and manage dispute resolution.
• Communicate effectively with players and production teams.
• Coordinate match flow with control room.
• Maintain an orderly event environment.

Skills

Experience in comms/intercom with live production teams

Conflict resolution or customer service background

Multilingual skills (Spanish a plus)

Basic understanding of competitive rulings and etiquette across titles

Job description

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Key Responsibilities / Duties

• Player check‑in and station assignments
• Bracket creation/management and match scheduling
• Rule enforcement, results entry, and dispute resolution
• Clear, timely communication with players, talent, and production
• Live coordination with the control room for match flow and timing
• Maintain orderly play areas and event cadence; elevate issues as needed
• Basic reporting/recaps (entrants, results, notable incidents)

Preferred / Good‑to‑Have Skills

• Experience in comms/intercom with live production teams
• Conflict resolution or customer service background
• Multilingual skills (Spanish a plus)
• Basic understanding of competitive rulings and etiquette across titles

Compensation & Benefits

Competitive, based on experience and role scope; please include your day rate or pay expectations in your application

Seniority level

• Entry level

Employment type

• Contract

Job function

• Management and Manufacturing

Industries

• Events Services

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