Tourism & Operations Intern - San Francisco

Indie Campers; Union City (CA); Hybrid; USD 21,000 - 30,000; Part time

Benefits offered by this job

Career opportunities

On-the-job training

Job summary

Indie Campers, the go-to campervan marketplace, seeks a Tourism & Operations Intern for the San Francisco Depot. You will greet guests, set them up for road trips, and ensure a smooth journey from start to finish.

Ideal candidates are students or recent graduates in Hospitality or related fields, fluent in English, and eager to thrive in a fast-paced, international environment. This role offers hands-on training and potential future opportunities with Indie Campers.

Qualifications

• Open to students or recent graduates in Hospitality, Tourism, International Studies, Business Administration or related fields.
• Fluent in English and possess a valid driver's license.

Responsibilities

• Welcome guests at the depot and assist with check-ins and check-outs.
• Assist with reservations, road trip prep, and upsell extras.
• Support operations and stock coordination for campervans and kits.

Skills

Customer service

Hospitality

English fluency

Communication

Education

Bachelor's degree in Hospitality or related field

Student or recent graduate

Job description

Tourism & Operations Intern - San Francisco

Union City, California, United States

ABOUT US

Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices.

With over one million nights rented through our travel platform, we have welcomed more than 300,000 travellers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale.

Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey.

THE ROLE

We’re on the lookout for passionate students or recent graduates who want to dive into the exciting world of RV and campervan rentals and gain hands‑on tourism experience at our San Francisco Depot.

As ourTourism & Operations Intern, you’ll be the friendly face of our brand — welcoming guests, setting them up for road trips of a lifetime, and ensuring their journey ends just as wonderfully as it began. If you thrive on meeting new people, love a challenge, and enjoy the buzz of a fast‑paced environment, your next adventure starts here!

WHAT WILL YOU WORK ON?

Front-office activities:

• Customer service and sales:Take care of check‑ins and check‑outs, register guests,process payments, explain campervan functionalities, terms and conditions, upsell road tripextras.

Back-office activities:

• Operations handling:Align the reservations with the available campervans, verify andprepare campers and road trip extras and kits.
• Quality control:Maintain the campervans in top condition, identify and act on possiblemaintenance or repair needs.
• Support activities:Support the team in monitoring the existing stock, coordinating the fleetof campervans, troubleshooting operational issues.

WHO ARE WE LOOKING FOR?

• You are a student or recent graduate in Hospitality, Tourism, International Studies, BusinessAdministration or a related field looking for an internship;
• You are fluent in English, have a work permit (if applicable), and avalid driver's licence (for both manual and automatic vehicles);
• You like international environments and meeting new cultures;
• You possess a natural talent for connecting with people and have a strong customer serviceorientation;
• You have a problem‑solving mindset, thriving to create solutions and feeling comfortable with getting your hands dirty.

THE INDIE COMMITMENT

• Base compensation of $17.87 for the internship length.
• Online and on‑the‑job training to develop relevant skills for your growth: guest relations, customer service, problem‑solving, communication, team spirit, organisation, time management, fleet coordination, supplies management and logistics.
• Career opportunities and the possibility of integration in Indie Campers after the internship.

Are you ready to Go Indie?