Tour Leader, Central Europe

Intrepid Experience; Central (LA); Remote; USD 25,000 - 45,000; Part time

Job summary

A leading travel company is seeking a passionate Tour Leader to guide travelers in Central Europe. You'll provide exceptional customer experiences, ensure safety, and share your love for travel. This freelance position offers flexibility and requires readiness for peak season availability. Travel costs covered, with opportunities for training and career development.

Benefits

Diverse trips and adventures

Travel and accommodation covered

Learning and development programs

Internal career opportunities

Travel discounts

Recognition and awards

Qualifications

• Excellent communication in English and one local language in Central Europe.
• Strong customer service experience with diverse travelers.
• Travel experience in Central Europe with passion for sharing.

Responsibilities

• Provide exceptional customer service during tours.
• Ensure safety and well-being of travelers.
• Lead and execute tours according to itinerary.

Skills

Excellent communication in English

Strong customer service experience

Travel experience in Central Europe

Tools

Basic computer skills

Job description

Overview

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Application Close Date: 30th October 2025

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever. More than 35 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries.

The world needs more Intrepid people:

Do you dream of inspiring travellers and helping them fall in love with their destination by immersing them in your local culture and exposing them to real life experiences? Being a Tour Leader with Intrepid, you will do just that!

Every day will be different, but every day you will:

• Provide amazing customer service and travel advice – whether it\'s guiding a morning market exploration, organizing a hands-on craft workshop or arranging a home-cooked meal with a local family, you’ll create unforgettable moments that our travellers will never forget

• Ensure the safety and well-being of your travellers, at times you will have to assist in difficult situations whilst remaining calm and professional. A traveller may lose their passport, need medical attention, or there may be a clash of personalities and you will be the first point of call

• Host, lead and execute tours to budget, following the itinerary and fulfil your administrative duties

• Be passionate about travel and share your love of it with our customers.

To be considered you must have

• Excellent communication in English and one of the local languages in Central Europe (the more the better!)

• Strong customer service experience and experience in developing a rapport with a broad range of travellers

• Travel experience in Central Europe (Poland, Czechia, Slovakia, Hungary, Austria, Germany etc) with a genuine passion for sharing these destinations with travellers.

• Have basic computer skills – including email, work, and excel experience

• Full rights to work across these regions at present (we are unable to help obtaining these rights)

What you need to know

• This is a freelance contract position, which will give you flexibility in when and how you work however, availability in peak season (May to June & September to October) is requested.

• Our recruitment process will kick off soon! Tour Leader Training is planned for March 2026 (around 20–28 March) and is expected to take place in beautiful Lake Bled. We’ll confirm full details, dates, and location during the interview process.

• With extended hours, lots of walking and activities, and engaging with travellers, so, it’s important that you are prepared both mentally and physically for the challenge!

• You’ll need the ability to travel and spend time away from home, as our leaders often travel for extensive periods at a time and some tours can span up to four weeks.

• You’ll be leading tours in Central Europe with potential opportunities to guide in other parts of Europe, you can check out some example itineraries here: www. intrepidtravel.com

Our people reflect the diversity of our customers and the communities we visit: Intrepid is made up of 58 nationalities across 46 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.

Benefits

• Diverse departures through the year to lead! Including hiking or biking adventures, festival, family, premium and foodie trips

• Travel to where the trip starts (and home again) is included and covered by us

• Some meals and all accommodation included (often where the guests are staying, such as hotels, camping, homestays etc)

• Access to learning and development programs, e-learning and comprehensive tour leader training before you even start

• Internal career opportunities to further your career in travel and beyond

• Amazing travel discounts for you to experience Intrepid as a passenger

• Recognition and celebration with awards nights and the chance for our top performers to travel to our yearly Global Summit!

• Opportunity to support not-for-profit Intrepid Foundations projects

We are Real. Together. Ambitious. Impactful. These are our values and to us they\'re more than just words, they are the pillars of our success and every day it\'s our people and the work they do that bring them to life.

At Intrepid ensuring diversity, equity, and inclusion is an important part of our recruitment process. If you require a reasonable accommodation to submit your application, please email [e-mail] with your name, location, and the accommodations you need, we will then be in touch to support your application.