Tour Guide & Retail Sales

Clear Water Distilling Co; Pleasant Grove (UT); On-site; USD 22,730 - 32,373; Part time

Job summary

A local distillery is seeking a part-time Tour Guide in Pleasant Grove, Utah. The role involves leading engaging tours, sharing knowledge of the distilling process, and ensuring a memorable experience for guests. Ideal candidates should possess strong communication skills, be comfortable speaking to groups, and have an interest in spirits and hospitality. Flexible scheduling is required, with 10 to 15 hours per week that may include weekends and evenings.

Qualifications

• Must have strong verbal communication and public speaking skills.
• Outgoing and friendly personality required.
• Ability to learn detailed information about company history and products.

Responsibilities

• Welcome guests and lead guided tours.
• Communicate the company's history and products effectively.
• Provide accurate information and answer questions confidently.

Skills

Strong verbal communication

Public speaking

Engaging with diverse people

Job description

Location: Pleasant Grove, Utah

Department: Retail

Reports To: Director of Sales

Employment Type: Part‑Time, 10–15 hours per week

Hourly Rate: $20

Position Summary

We are seeking an engaging, knowledgeable, and customer‑focused Tour Guide to lead visitors through our facility, share our story, and deliver a memorable, high‑quality guest experience. The ideal candidate is outgoing, reliable, comfortable speaking to groups, and passionate about hospitality with knowledge and interest in spirits, distilling, and mixology.

Key Responsibilities

• Welcome guests and lead guided tours with energy, professionalism, and enthusiasm.
• Communicate the company’s history, mission, processes, and products in a clear and compelling manner.
• Ensure tours run on schedule and maintain excellent pacing and flow.
• Provide accurate information and answer guest questions confidently.
• Maintain safety standards and ensure guests follow all facility guidelines.
• Assist with tastings, demonstrations, and onsite events (if applicable).
• Support retail operations, including product recommendations and basic sales transactions.
• Gather and report visitor feedback to help improve the guest experience.
• Maintain a clean, organized, and welcoming tour environment.
• Check State IDs to be 21+ compliant and upsell products within retail.

Required Qualifications

• Strong verbal communication and public speaking skills.
• Outgoing, friendly, and comfortable engaging with a wide range of people.
• Ability to learn and retain detailed information about company history, processes, and products.
• Professional appearance and demeanor.
• Reliable, punctual, and able to work independently.
• Ability to stand/walk for extended periods.
• Must be willing to be TIPS certified to serve alcohol samples.

Preferred Qualifications

• Previous experience in hospitality, customer service, performance, or education.
• Experience leading groups or conducting presentations.
• Interest in alcohol process and cocktails.
• Cocktail knowledge and teaching is a plus.

Work Schedule

Weekends and nights as needed. Hours needed 10 to 15 hours per week. Flexible availability for events or private tours.