Tour Guide, Intuit Dome

Socket.dev; Inglewood (CA); On-site; USD 25,000 - 30,000; Part time

Job summary

Intuit Dome in Inglewood, CA is hiring part-time Arena Tour Guides to provide private, public, and educational tours of the arena. You’ll deliver a first-class fan experience and share fascinating details about the building, its history and technology.

The role requires availability for nights, weekends, and holidays, with at least three days per week. Must be 18+, HS diploma, and prepared for a non-benefits position in a dynamic venue environment.

Qualifications

• Experience working in tours or customer service.
• Excellent communication and presentation skills.
• Charisma and adaptability to meet the needs of different tour groups and fans.
• An enthusiasm for sharing knowledge and expertise, particularly around architecture and technology.
• Ability to learn, contribute and thrive in a fast-growing, dynamic environment.
• Demonstrated ability to communicate and positively interact in a diverse multi-cultural environment.

Responsibilities

• Be the face and voice of the Intuit Dome story, providing an engaging experience for our fans.
• Provide exceptional fan experience to all arena visitors and tour attendants.
• Be knowledgeable about all parts of the arena that are on the tour route and in the script.
• Facilitate a group getting through the arena in a safe and effective way.
• Interact with participants by answering questions and providing entertaining tours.
• Share knowledge about the history, culture, geography, and significance of landmarks and points of interest.

Skills

Tours/Cust. Service experience

Communication skills

Charisma

Adaptability

Knowledge sharing (architecture/tech)

Learning mindset

Multicultural communication

Education

High school diploma

Job description

We are looking for Tour Guides to join our Intuit Dome team! Intuit Dome is the home of the LA Clippers and LA's newest landmark for live concerts and events. The technologically advanced and basketball-obsessed arena and entertainment venue will deliver a uniquely intimate and intense experience that will redefine what it means to be the best arena in the world.

Our team is hiring for part-time Arena Tour Guides who will provide fans the opportunity for private, public and educational tours of the arena. As an Arena Tour Guide, you will provide an exceptional fan experience while sharing all the amazing details that make our building unique.

This is a part-time role based in Inglewood, CA and is not eligible for benefits. Due to the nature of this industry, candidates must be available to work a flexible schedule including nights, weekends, and holidays to support high-profile concerts and NBA games. Additionally, you must be able to commit to at least three days a week.

What You Will Do

• Be the face and voice of the Intuit Dome story, providing an engaging experience for our fans.
• Provide exceptional fan experience to all arena visitors and tour attendants.
• Be knowledgeable about all parts of the arena that are on the tour route and in the script.
• Facilitate a group getting through the arena in a safe and effective way.
• Interact with participants by answering questions and providing entertaining tours.
• Share knowledge about the history, culture, geography, and significance of landmarks and points of interest.

Your Background, Skills and Qualifications

• Experience working in tours or customer service.
• Excellent communication and presentation skills.
• Charisma and adaptability to meet the needs of different tour groups and fans.
• An enthusiasm for sharing knowledge and expertise, particularly around architecture and technology.
• Ability to learn, contribute and thrive in a fast-growing, dynamic environment.
• Demonstrated ability to communicate and positively interact in a diverse multi-cultural environment.

Essential Functions of the Job (Physical Requirements & Working Conditions)

• Ability to ascend and descend stairs and work safely at various heights, including top of stairways, when required.
• Ability to work in confined or enclosed spaces, including elevators, when required.
• Ability to move throughout the venue quickly and safely during events.
• Ability to communicate effectively with guests, coworkers, and supervisors in person and through radio or other communication devices.
• Ability to work in both indoor and outdoor environments. Outdoor work may include exposure to varying weather conditions, including heat, cold, rain, wind, humidity, and direct sunlight.
• Ability to work in environments with elevated noise levels, crowds, and vibration typical of live sporting events and entertainment venues.
• Ability to work in crowded environments with frequent interaction with guests and team members.
• Ability to work a flexible schedule, including evenings, weekends, holidays, and extended shifts based on business needs.

Minimum Qualifications

• Must be at least 18 years of age.
• High school diploma or equivalent required.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, and responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time.

Compensation

• $20.00 per hour
• The role is classified as non-exempt.

Intuit Dome's Approach to Technology & Innovation

At Intuit Dome, curiosity and innovation go hand in hand. We seek forward-thinking individuals who embrace emerging technologies and actively leverage AI tools to work smarter, unlock creativity, and elevate the fan and business experience.

About Intuit Dome:

Opened in August 2024, Intuit Dome is the new home of the LA Clippers and hosts hundreds of sporting events and concerts each year. Located in Inglewood, Calif., Intuit Dome is built different - it redefines fans' expectations for live experiences and change the music landscape in Los Angeles.

Host of the 2026 NBA All-Star game and Olympic Basketball in 2028, Intuit Dome is over 1 million square feet and features our team training center, business operations offices, five full-sized basketball courts, an 80,000 square foot outdoor plaza and a double-sided Halo Board composed of more than an acre of LED

The LA Clippers and Intuit Dome are a proud equal opportunity employer. It is our desire and intent that all employees enjoy a professional business working environment that is free from discrimination and harassment.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

To view our employment privacy policy, please visit https://www.nba.com/clippers/california-employment-privacy-policy

Halo Sports & Entertainment uses E-Verify to confirm the identity and employment eligibility of all new hires.