Tour Guide & Guest Experience Ambassador

Ole Red; Nashville (TN); Presencial; USD 19.000 - 30.000; Jornada completa

Descripción de la vacante

Ole Red in Nashville seeks an Ambassador to create memorable guest experiences. You will greet tour groups, lead tours, and engage guests during arrivals, intermissions, and departures, sharing our music legacy with energy and warmth.

The role requires outstanding public speaking, reliable teamwork, and the ability to learn venue information quickly. You’ll operate tour equipment when needed and help direct guests to events while upholding safety and brand standards.

Formación

• Excellent interpersonal and listening skills.
• Strong public speaking and stage presence.
• Ability to quickly learn and retain tour information.

Responsabilidades

• Create engagement with guests during arrival, seating, tours, intermission, and departure.
• Present an energetic scripted tour while escorting groups through the venue.
• Answer questions, distribute brochures, and promote events and offers.
• Direct guests to attractions and ensure photo opportunities during the visit.
• Collect and scan tickets and provide clear directions and safety guidelines.
• Maintain tour equipment and report issues to management.
• Follow company policies, safety procedures, and brand standards.
• Perform other duties as assigned.

Conocimientos

Interpersonal skills

Public speaking

Tour knowledge

Educación

High school diploma

Descripción del empleo

Ole Red in Nashville seeks an Ambassador to create memorable guest experiences. You will greet tour groups, lead tours, and engage guests during arrivals, intermissions, and departures, sharing our music legacy with energy and warmth.

The role requires outstanding public speaking, reliable teamwork, and the ability to learn venue information quickly. You’ll operate tour equipment when needed and help direct guests to events while upholding safety and brand standards.