Tour Guide / Driver

Star Shuttle Inc.; San Antonio (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Tour Operator to join their team in San Antonio. This role involves driving Sprinters and Charter Buses while providing engaging tours filled with Texas history. The ideal candidate will be customer-focused, possess excellent driving skills, and have a passion for sharing knowledge with guests. With a flexible schedule and the opportunity to earn tips and commissions, this position is perfect for someone looking to make a positive impact in the tourism sector. Join a supportive team and help create memorable experiences for visitors.

Benefits

Flexible Hours

Tips

Team Environment

Qualifications

• Must have a valid driving license with passenger endorsement.
• Excellent driving record and thorough knowledge of local roads.

Responsibilities

• Transport guests safely and efficiently to designated locations.
• Maintain cleanliness and organization of the vehicle.
• Communicate effectively with passengers and management.

Skills

Customer Service

Driving Skills

Knowledge of Texas History

Communication Skills

Basic Arithmetic

Education

Valid Class C or B with Passenger Endorsement

High School Diploma or Equivalent

Job description

JOB OVERVIEW

Star Shuttle and Charter in San Antonio is looking for a full-time Tour Operator to drive Sprinters and Charter Buses in downtown San Antonio. We are looking for a positive, outgoing, customer service driven driver who is comfortable speaking into a microphone while giving the tours. Must have a good knowledge of Texas history and downtown San Antonio.

• Transporting guests to/from designated locations in a safe, efficient and courteous manner.
• Adhering to all local and state driving laws.
• Ensures safety and security of passengers and vehicle.
• $16 per hour plus commission and tips.

ESSENTIAL JOB FUNCTIONS

• Maintain complete knowledge and compliance of all departmental policies, service procedures, and standards.
• Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
• Maintain positive guest relations at all times.
• Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
• Inspect vehicle for damage; document required repairs.
• Inspect vehicle for operating condition and correct and issues (i.e., tire pressure, oil/fuel/water levels).
• Communicate vehicle maintenance needs to Manager on duty.
• Obey all traffic and driving regulations.
• Remain on scheduled route at all times.
• Drive the vehicle to transport guests/visitors to and from designated destinations.
• Meet and greet passengers from designated pick up areas.
• Communicate any delays, problems and passenger needs by phone
• Document all trips accurately prior to the start of, and at the conclusion of each day

Minimum Requirements

• Valid Class C or B with Passenger Endorsement
• Excellent driving record as detailed by Insurance Company requirements.
• Thorough knowledge of local roads.
• Ability to pass background check
• Available to work weekends
• Ability to pass pre-employment drug test
• Fluency in English both verbal and non-verbal.
• Provide legible communication and directions.
• Basic arithmetic and money handling required.

Daily functions require the ability to:

• Perform job functions with attention to detail
• Prioritize and organize
• Be a clear thinker, remaining calm and resolving problems using good judgment
• Follow directions thoroughly
• Understand guests' service needs
• Work cohesively with co-workers as part of a team
• Ensure a safe working environment

Work Remotely

• No

Job Type: Part-time or Full-time

Pay: $16.00 per hour

Expected hours: 20 - 40 per week

Supplemental pay types:

• Tips

Experience:

• driving: 1 year (Required)

License/Certification:

• Class B CDL (Preferred)

Work Location: Multiple locations