Tour Guide / Driver

Star Shuttle Inc.; Austin (TX); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading company in Austin is looking for a part-time Tour Operator to transport guests on scenic Hill Country tours. The role requires a positive and outgoing individual who is knowledgeable about Texas history and comfortable speaking to larger groups. Applicants must have a valid driving license and a strong customer service mindset.

Benefits

Tips

Qualifications

• 1 year driving experience required.
• Fluency in English required.
• Ability to pass background and drug tests.

Responsibilities

• Transport guests safely while providing informative tours.
• Ensure vehicle maintenance and cleanliness.
• Document trips accurately and follow traffic regulations.

Skills

Customer Service

Communication

Driving

Attention to Detail

Problem Solving

Education

Valid Class C or B with Passenger Endorsement

Job description

JOB OVERVIEW

Star Shuttle and Charter in Austin is looking for a part-time Tour Operator to drive Sprinters and Charter Buses on Hill Country tours. We are looking for a positive, outgoing, customer service driven driver who is comfortable speaking into a microphone while giving the tours. Must have a good knowledge of Texas history..

• Transporting guests to/from designated locations in a safe, efficient and courteous manner.
• Adhering to all local and state driving laws.
• Ensures safety and security of passengers and vehicle.
• $20 per hour plus tips.

ESSENTIAL JOB FUNCTIONS

• Maintain complete knowledge and compliance of all departmental policies, service procedures, and standards.
• Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
• Maintain positive guest relations at all times.
• Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
• Inspect vehicle for damage; document required repairs.
• Inspect vehicle for operating condition and correct and issues (i.e., tire pressure, oil/fuel/water levels).
• Communicate vehicle maintenance needs to Manager on duty.
• Obey all traffic and driving regulations.
• Remain on scheduled route at all times.
• Drive the vehicle to transport guests/visitors to and from designated destinations.
• Meet and greet passengers from designated pick up areas.
• Communicate any delays, problems and passenger needs by phone
• Document all trips accurately prior to the start of, and at the conclusion of each day

Minimum Requirements

• Valid Class C or B with Passenger Endorsement
• Excellent driving record as detailed by Insurance Company requirements.
• Thorough knowledge of local roads.
• Ability to pass background check
• Available to work weekends
• Ability to pass pre-employment drug test
• Fluency in English both verbal and non-verbal.
• Provide legible communication and directions.
• Basic arithmetic and money handling required.

Daily functions require the ability to:

• Perform job functions with attention to detail
• Prioritize and organize
• Be a clear thinker, remaining calm and resolving problems using good judgment
• Follow directions thoroughly
• Understand guests' service needs
• Work cohesively with co-workers as part of a team
• Ensure a safe working environment

Work Remotely

• No

Job Type: Part-time

Pay: $20.00 per hour

Supplemental pay types:

• Tips

Experience:

• driving: 1 year (Required)

License/Certification:

• Class B CDL (Preferred)

Work Location: Multiple locations