Tour Guide

Colorado Mesa University; United States; On-site; USD 20,664 - 30,307; Part time

Job summary

Colorado Mesa University seeks a part-time Tour Guide to lead campus tours for prospective students and families, sharing insights about student life, academics, and campus resources.

When not guiding tours, you will assist Admissions staff with front desk coverage, answering inquiries, preparing materials for events, and handling data entry tasks as needed. You will also participate in outreach activities to promote enrollment and engagement.

Qualifications

• Experience giving campus tours or public speaking.
• Strong communication and interpersonal skills.
• Ability to handle front desk tasks and inquiries.

Responsibilities

• Lead informative campus tours for prospective students, families, and guests.
• Assist Admissions Office with phones, front desk, and event prep.
• Support outreach and recruitment activities with calls, emails, and outreach efforts.

Skills

Campus tours

Admissions

Customer service

Public speaking

Job description

FLSA Status: United States of America (Non-Exempt)

Essential Duties & Responsibilities

• Campus Tours & Visitor Experience: Lead informative and engaging campus tours for prospective students, families, and guests. Share personal student experiences and provide accurate information about campus life, academics, student involvement, and admissions processes. Assist with check-in and hospitality for campus visit programs and special events. Maintain professionalism and positive customer service throughout all interactions.
• Admissions Office Support: When not leading tours, Tour Guides will serve as Admissions Office Assistants by answering phones and responding to general admissions inquiries, assisting with front desk coverage and visitor support, preparing materials and supplies for admissions events and campus visits, supporting data entry, filing, and general administrative tasks, and assisting admissions counselors and staff with office projects as needed.
• Outreach & Recruitment: Conduct outreach to prospective students through phone calls, text messages, emails, and other communication initiatives. Support enrollment campaigns and student engagement efforts. Assist with event preparation and recruitment activities. Represent the admissions office in a positive and professional manner at all times.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

DISCLAIMER: This position description is only a summary of the typical functions of this seat, and not an exhaustive list of all responsibilities and areas of accountability.