Tour Guide

Kellogg Center; Union (NJ); On-site; USD 10,000 - 60,000; Part time

Job summary

Kellogg Center is seeking MSU Tour Guides for summer 2025 to lead tours for prospective students and campus visitors. Responsibilities include showcasing the university while sharing unique Spartan Stories. This role is perfect for enthusiastic undergraduate students who want to promote Michigan State University and provide a warm welcome to visitors.

Benefits

Paid training program

Flexible scheduling around academic commitments

Qualifications

• Current MSU student, maintaining good academic standing.
• Committed to diversity, equity, and inclusion.
• Ability to conduct campus tours up to 2 miles.

Responsibilities

• Lead campus tours for prospective students and alumni.
• Provide insight into college experience and campus history.
• Participate in required training sessions and meetings.

Skills

Excellent written and verbal communication skills

Public speaking

Decision making

Problem solving

Education

Current enrollment as an undergraduate student at MSU with good academic standing

Job description

Job Description
The MSU Tour Guide team leads prospective students, admitted students and their support systems, as well as campus visitors, and alumni on tours of Michigan State University’s campus. MSU Tour Guides provide insight into the college experience, showcase our beautiful campus and its history, reconnect alumni with campus, and share their unique Spartan Stories on every tour. Tour Guides are expected to be friendly, knowledgeable, and passionate about MSU . Tour Guides take pride in delivering an outstanding Spartan experience to their guests. Tours are currently offered both in-person and virtually.

Interviews will take place as soon as June 12. Candidates will be expected to schedule a 30-minute interview slot to be considered for the position. Hiring decisions will be made prior June 20. New Tour Guides are required to attend a paid multi-day training program (TG101) the last two weeks of June. Please note that the employment offer is conditional based on the approved graduation of the “TG101” training program.
We are currently looking for guides to start SUMMER 2025 to assist with our tours as soon as July 1. Tours run Monday-Friday at 10:30a-12:30p and 1:30p-3:30p, and guides can work up to 40 hours total per week across all MSU positions.

• Respect in interactions with guests, colleagues, and supervisors from all backgrounds and identities.
• Work a minimum of one tour every pay period (bi-weekly).
• Comfortable leading tour programming out of the MSU Union.
• Attend all training sessions including All-Staff Monthly Meetings, Semester Trainings, and any supplemental All-Staff training sessions.
• Tour Guides will be expected to work Move-in/Fall Welcome shifts prior to the start of the Fall semester.
• Check and respond to MSU Tours emails and review D2L notifications and updates on a regular basis.
• Active participation in program offerings to facilitate personal and professional growth.

Learning Outcomes

As an MSU Tour Guide, you will be able to:

• Develop professional excellence
• Strengthen interpersonal communication skills
• Support a diverse population of students
• Gain a deeper understanding of MSU Resources and Departments.
• Successfully work both independently and collaboratively.
• Confidently respond to challenges, transitions, and new situations.
• Identify personal strengths and areas of growth.

Required Qualifications

• Current enrollment as an undergraduate student at MSU with good academic standing
• Commitment to promoting diversity, equity, and inclusion on campus
• Excellent written and verbal communication skills, with an emphasis on public speaking
• Ability to conduct campus tours of up to 2 miles in length in all-weather within prescribed time limits either through walking or by use of a personal mobility aid via campus sidewalks (typically between 60 and 90 minutes depending on the route).

Preferred Qualifications

• Excellent decision making and problem-solving abilities
• Appreciation for teamwork and cooperation
• Demonstrated leadership potential
• Prior campus housing experience
• Graduation date no earlier than August 2025
• Access to internet and a webcam in a non-distracting location
• Involvement in MSU’s campus community
• Knowledge of MSU’s buildings, history, and resources

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.

Physical Demands

Must be able to conduct campus tours of up to 2 miles in length in all-weather within prescribed time limits either through walking or by use of a personal mobility aid via campus sidewalks (typically between 60 and 90 minutes depending on the route).

Work Hours

Tours are offered seven days a week and at a wide variety of times to accommodate different time zones. Scheduling is flexible around class and academic commitments.

Work Location

Posting Number

Posting Number 20154976P

Open Date

Open Date 06/09/2025

Close Date

Close Date 06/20/2025

Open Until Filled No

Special Instructions for Applicant

Applicant Availability Form

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * What does being a Spartan mean to you? (250 words or less)

  (Open Ended Question)

• * MSU Tour Guides share their Spartan experience with guests interested in learning about the university. How have your previous experiences prepared you to be a Tour Guide? (250 words or less)

  (Open Ended Question)

• * Here in MSU Tour guides we see DEI as a vital part of our work. Knowing this, please explain why you believe it is important for tour guides to demonstrate a commitment to diversity, equity, and inclusion. How do you see DEI being incorporated in the work the position does? (250 words or less)

  (Open Ended Question)

• * Have you previously lived on campus? If yes, where and for how long?

  (Open Ended Question)

• * When is your expected graduation date? (Semester and Year)

  (Open Ended Question)

• * Are you currently employed by MSU?
  • Yes
  • No
• * Have you ever been disciplined within the University Judicial/Legal system? If yes, please explain.

  (Open Ended Question)