Tour Guide

State of Montana; Helena (MT); On-site; USD 23,000 - 33,000; Part time

Benefits offered by this job

Paid Leave & Holidays

Retirement Plan

Job summary

The Montana Historical Society seeks an energetic Seasonal Tour Guide to welcome visitors and share Montana's history, art, and architecture.

Under the direction of the museum education officer, lead tours of the Original Governor’s Mansion, the Capitol, and the Heritage Center, delivering engaging programming with a focus on visitor interests. Weekend availability required.

Qualifications

• Public speaking and teaching experience preferred.
• Experience in customer-service oriented roles.

Responsibilities

• Offer tours of the Original Governor’s Mansion, Capitol, and Heritage Center.
• Deliver engaging, informative programming.
• Adapt tours to visitor interests and needs.
• Support public events and maintain safety and decorum.

Skills

Public speaking

Customer service

Teaching

Interpersonal skills

Teamwork

Education

High school diploma

Job description

The Montana Historical Society (MTHS) seeks an energetic and talented person for the position of Seasonal Tour Guide.If you believe understanding the past is imperative to creating the future, you may find this position is a good fit.The person sought for this position will be a positive representative of the Montana Historical Society to the public, and will embody the MTHS culture of excellence, teamwork, professionalism, and passion for the work we do.

The ideal candidate is a motivated person, passionate about sharing Montana history, art, and architecture with members of the public, from pre-school-aged students to senior citizens.

Function:Under the direction of the museum education officer, this position is responsible for offering tours of the Original Governor’s Mansion, the Capitol, and the Heritage Center.

Other:The Tour Guide will work a flexible schedule up to 25 hours per week during peak tour months (the summer and legislative session) and fewer hours during slow periods.Weekend work will be required.

Come join us at the MTHS where we work together to share Montana’s stories and inspire exploration!

Representative Duties:

The position will provide tours of the Original Governor’s Mansion (OGM), Montana State Capitol, and the Montana Heritage Center.Duties include but are not limited to:

Mastering the content associated with the historic sites and exhibits

Delivering accurate and captivating programming relevant to and about the sites

Tailoring tours so that they focus on visitor interests, needs, or preferences

Engaging audience members through a variety of interpretative techniques

Facilitating interactive, experiential learning opportunities

Listening to visitors and fostering social experiences and interactions

Managing group dynamics within an interpretive experience

Support public events like lectures, conferences and children’s programs

Taking appropriate measures to protect visitors, personnel, and the organization from risk and loss

Completing daily reports and compiling information

Responding to visitor complaints or concerns while demonstrating tact and diplomacy

Fielding questions on controversial issues

Performing self-assessments to determine what to build on and how to improve

Demonstrating professionalism in appearance, attendance, demeanor, and representation of the organization

Work closely with MTHS tour and security staff to provide high-quality visitor services

Education:

· High school diploma or equivalent

Experience:

One-year experience in customer-service oriented industry

Public speaking, teaching, interacting with children and/or providing tours

Other combinations of education and experience may be considered

Knowledge of:

Public speaking, teaching, interacting with children and/or providing tours

Skills In:

Strong listening and people skills

Ability to:

Utilize public speaking techniques to effectively express ideas and concepts to a wide range of audiences

Perform a variety of interpretive techniques (for example, asking visitors questions, posing thought experiments) in order to engage a wide range of audiences

Accept constructive feedback and guidance

Work as a team member

Perform self-assessments to determine what to build on and how to improve

Learn new interpretive techniques to engage audience members

Prolonged periods of activity

Able to speak for long periods of time

Standing for long periods of time

Work weekends, holidays, and special events

Able to lift 20 pounds

Hours of Operation:

The Montana Heritage Center operates seven days a week and is open all holidays except Thanksgiving and Christmas.

As an employee of the Montana Historical Society your work hours may fall outside the regular Monday to Friday 8:00 a.m. to 5:00 p.m.

Required Materials:

The following documents must be submitted to be considered for this position (be sure to mark each attachment as relevant):

Resume

State of Montana Applications

Montana Historical Society is participating in E-Verify to Confirm employment eligibility.After accepting a job offer and completing Form I-9, your information will be submitted to the Department of Homeland Security and Social Security Administration for verification.For more information about E-Verify, please visit the E-Verify website found here, https://www.e-verify.gov/ .

Applicant Pool Statement : If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection. Training Assignment : This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.

Salary: $

20.62 - 20.62 Hourly Telework Eligibility : Not Telework Eligible Benefits Package Eligibility : Paid Leave & Holidays, Retirement Plan

Number of Openings

Number of Openings

: 1 Employee Status : Seasonal Schedule : Variable

Job Type

: Standard

Shift

Shift

: Day Job

Travel

: Yes, 5 % of the Time

Primary Location

Primary Location

: Helena Agency : Montana Historical Society Union : 000 - None

Posting Date

Posting Date

: Oct 16, 2026, 7:30:00 PM Closing Date (based on your computer's timezone) : Nov 1, 2026, 6:59:00 AM

Required Application Materials : Cover Letter, Resume

Contact Name : Beth Strandberg | Contact Email : [e-mail] | Contact Phone : [phone] Anyone who needs to request a reasonable accommodation in the application or hiring process should contact the HR staff identified on the job listing or by dialing the Montana Relay at 711. Montana Job Service Offices also offer services including assistance with submitting an online application.
State government does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, childbirth or medical conditions related to pregnancy or childbirth, age, physical or mental disability, genetic information, marital status, creed, political beliefs or affiliation, veteran status, military service, retaliation, or any other factor not related to merit and qualifications of an employee or applicant.