Tour Guide

EagleRider; Hawthorne (CA); On-site; USD 15,153 - 31,684; Part time

Benefits offered by this job

Competitive benefits package

Great work environment

Job summary

EagleRider is looking for enthusiastic Tour Guides in Hawthorne, CA, to lead motorcycle groups and ensure an exceptional client experience. As a Tour Guide, you will work closely with clients, provide safety and support, and maintain communication throughout the tour.

The ideal candidate should have a valid motorcycle license, prior tour guide experience, and be proficient in social media. Additional qualifications in foreign languages, CPR certification, and GPS skills are advantageous. This part-time seasonal position offers a great work environment and competitive benefits.

Qualifications

• Must have valid motorcycle license and riding skills.
• CPR certification required.
• Previous tour guide experience, especially on motorcycles is preferred.

Responsibilities

• Lead motorcycle groups safely while delivering exceptional customer service.
• Coordinate activities and ensure client safety during tours.
• Track expenses charged to company credit and social media updates.

Skills

Customer service

Leadership abilities

Communication skills

Proficiency in GPS

Social media proficiency

Tools

Smartphone

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Tour Guide

CA Temporary Manual Labor Corporate, Hawthorne, CA, US

30+ days ago Requisition ID: 1691

Salary Range: $11.00 To $23.00 Hourly

Company Overview:

In 1992, EAGLERIDER pioneered the Harley-Davidson® motorcycle rental concept and the guided motorcycle tour business. Today, we are the world's largest motorcycle tourism company specializing in rentals of Motorcycles, ATVs, Dirt Bikes, and Scooters. EagleRider understands the needs of motorcycle enthusiasts and adventure travelers; we offer a huge selection of perfectly maintained Harley, Indian, Honda, Triumph, Kawasaki, and BMW motorcycles and allow one-way rentals or guided tours between franchise rentals facilities located in the most desirable tourist destinations in the world. The company offers multi-brand rentals, guided and self-guided tours, apparel and service as it continues to expand its reach globally. In 2023 EagleRider expanded their offerings to include Off-Road guided UTV tours in several locations across the U.S.

Part-Time, Seasonal Position

Must be eligible to work in the United States. We are unable to sponsor work visas.

Job Summary

We are seeking Tour Guides that speak, in addition to English, any of the following - German, Italian, French, Spanish, and Portuguese. Eaglerider Motorcycle Tour Guide works directly with clients to provide optimal customer experience while on the road. Duties include leading a group of motorcycles on a specifically-designed tour, working closely with your support team to ensure the safety and well-being of your clients and coordinating all activities for clients while on the road. All Tour Guides must complete a minimum of 3 tours with us as a Van Driver before advancing on to a Tour Guide position.

Responsibilities

• Safely lead motorcycle groups while delivering exceptional customer service
• Work closely with your support team, including your Van Driver and the Tours Department, both while on the road and in preparation and follow-up to every tour. This is a Team position
• Communicate with customers/clients via email, telephone, and face to face delivering a clear message. Requires possession of a smartphone and necessary apps
• Perform necessary research of routes, businesses, attractions, and national parks that will enhance the experience of the group
• Track and update necessary social media platforms about the group’s progress and experience. Includes taking daily photographs
• Monitor and track all expenses charged to company credit card and petty cash
• Be on call and available 24 hours a day while on tour

Desired Experience

• Previous tour guide experience, especially motorcycle tours
• Valid motorcycle license and basic riding skills
• CPR certified
• Proficiency in the use of a GPS
• Ability to exercise leadership abilities while working closely with people in a variety of challenging and often stressful situations
• Proficiency in Microsoft Office and various social media platforms

Preferred Qualifications

• 2 plus years tour guide experience
• Advanced knowledge of different bike manufacturers and models, specifically touring models
• Advanced knowledge of North America roads, destinations, and attractions specific for motorcycles is highly recommended
• Proficiency in a foreign language is a plus

We offer a competitive benefits package, great work environment, and additional perks. Applicants must pass drug and background screening to qualify.

We are an Equal Opportunity Employer. All qualified applicants will be considered for employment regardless of age, national origin, race, color, disability, religious beliefs, or sexual orientation.