TOUR DIRECTOR - LOGISTICS

Global Merchandising Services; Los Angeles (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Global Merchandising Services is hiring a Tour Director for North America to oversee logistics, inventory, and financial reconciliation for live tours. You will coordinate with finance, supervise road managers, and manage relationships with artist management to ensure profitable, on-time performances.

The role requires experience in logistics and the music/entertainment industry, plus strong leadership and communication skills for cross-functional teams. Occasional travel is expected.

Qualifications

• Bachelor's degree in Business Administration, Supply Chain Management, or related field preferred.
• Proven experience in logistics management, preferably within music or entertainment.
• Strong financial acumen with experience in accounting and revenue tracking.
• Excellent leadership and team management skills.
• Ability to effectively communicate with internal and external stakeholders.
• Analytical mindset with the ability to make data-driven decisions.
• Flexibility to travel and work irregular hours as required by tour schedules.
• Deep understanding of the music industry and its dynamics, particularly in live performance and merchandise sales.

Responsibilities

• Oversee logistics operations for North America live tours.
• Manage inventory and coordinate with finance for revenue reconciliation.
• Supervise road managers and maintain accurate time sheets.
• Forecast income and participate in product selection and QC processes.
• Coordinate with artist management and Brand Management teams.
• Delegate tours to direct reports and monitor performance.
• Produce end-of-tour financial and stock reconciliations.
• Establish direct relationships with artist management as appropriate.

Skills

Logistics management

Leadership

Financial acumen

Stakeholder communication

Data-driven decisions

Travel flexibility

Music industry knowledge

Education

Bachelor's degree in Business Administration or Supply Chain Management

Tools

Accounting software

Revenue forecasting tools

Job description

ABOUT GLOBAL MERCHANDISING SERVICES:

Global Merchandising Services are music artist, celebrity, and brand merchandise experts. Headquartered in London and Los Angeles, Global is a licensing powerhouse with best-in-class design, product development, and manufacturing and direct-to-consumer sales.

Global executes and delivers business through all channels of retail distribution, live events, web stores, pop-up stores, brand origination and development, sponsorship, endorsements, and third-party licensing. As the exclusive partner for its extensive roster of musical artists and brands, Global develops unique and innovative merchandise programs for its clients.

JOB SUMMARY:

As a Tour Director for North America, you will play a pivotal role in ensuring the success of our live performance tours. You will be responsible for overseeing the logistical operations, managing inventory, coordinating with finance, supervising road managers, and maintaining relationships with artist management. Your expertise will contribute to the efficient and profitable execution of tours while upholding the high standards of our company.

ESSENTIAL DUTIES

• Order stock as required and coordinate timely and efficient shipping and onward redistribution to venues.


• Check and control inventory at multiple locations to ensure optimal stock levels are maintained.


• Deliver timely and accurate accounting of all sales data and collaborate closely with the Finance department to expedite revenue collection after performances.


• Deploy road managers, supervise their activities, and maintain accurate time sheets.


• Provide input into income forecasting, product selection, and quality control processes as required by Brand Management & Creative teams.


• Delegate small tours to direct reports and oversee their performance as needed.


• Produce end-of-tour financial and stock reconciliations to assess tour profitability and inventory management.


• Establish direct relationship links with artist management whenever possible and desirable to showcase the breadth of our company's skill base, while keeping Brand Management teams informed.

JOB QUALIFICATIONS & SKILLS

• Bachelor's degree in Business Administration, Supply Chain Management, or related field preferred.


• Proven experience in logistics management, preferably within the music or entertainment industry.


• Strong financial acumen with experience in accounting and revenue tracking.


• Excellent leadership and team management skills.


• Ability to effectively communicate with internal and external stakeholders.


• Analytical mindset with the ability to make data-driven decisions.


• Flexibility to travel and work irregular hours as required by tour schedules.


• Deep understanding of the music industry and its dynamics, particularly in live performance and merchandise sales.

PHYSICAL REQUIREMENTS

• Ability to talk or hear in order to give and receive information and instructions.


• Ability to stand, walk, sit, use hands to type, handle or feel objects, tools or controls.


• Ability to reach with hands and arms.


• Ability to use computer keyboard up to 80% of the day.


• Visual acuity, ability to adjust focus and peripheral vision for work on a laptop or other computer equipment.


• Lift and/or move up to 50 pounds.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

This job description is not intended to be all-inclusive. Job duties and responsibilities may be added to, modified, or changed at any time with or without notice at the discretion of management.

Global Merchandising Services Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against based on disability. EOE/AA M/F/D/V.