Tour Coordinator

Starr Bus Charters & Tours; Falls Township (PA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Salary commensurate with experience

Paid time off

Paid holidays

Medical/Dental/Vision

Group term life insurance

Employee contributed 401(k)

Generous discounts on all tour products

Job summary

Starr Bus Charters & Tours in Fairless Hills, PA, is looking for a talented Tour Coordinator to join their Public Bus Tours Division. This full-time role, working Monday to Friday from 8:30am to 5pm, involves supporting over 50 One-Day excursions and 85 multi-day vacations annually.

The ideal candidate will have a passion for travel, excel in customer service, and possess excellent organizational skills. Responsibilities include coordinating with vendors, booking trips, and creating detailed itineraries while working in a team-focused environment.

Qualifications

• Strong multitasking skills in a fast-paced environment.
• Proficient in computer use and electronic communication.
• Detail-oriented and highly organized.

Responsibilities

• Work with vendors to prepare for upcoming tours.
• Field incoming calls to book trips and service clients.
• Write detailed itineraries and complete internal tour documents.

Skills

Excellent communication skills

Strong computer skills

Ability to multi-task

Attention to detail

Knowledge of travel and domestic destinations

Team player

Self-motivated with strong work ethic

Job description

Starr Tours in Fairless Hills, PA, one of the nation’s largest privately owned Bus Charter & Tour companies, is seeking a talented and detail minded individual to work in our Public Bus Tours Division as a Tour Coordinator. This individual will be an integral part of our highly experienced Tour Division responsible for servicing and executing over 50 One-Day excursions and 85 multi-day vacations each year. The trips range from quick getaways to Broadway and Lancaster, to longer trips to destinations like Cape Cod, Nashville, and even a 27-day Cross Country trip. The position is on-site, full time, 40 hours/week, Mon-Fri 8:30am-5pm.

The ideal candidate is someone who loves travel and brings solid experience in administration and customer service. Candidates must be detail oriented, highly organized, patient, kind, and able to communicate clearly and effectively. Strong multitasking skills in a fast-paced environment are essential. Computer proficiency is required. Excellent written, phone, and electronic communication skills are expected. We’re seeking self‑motivated individuals with a strong work ethic who can quickly learn, adapt, and contribute from day one. Personal travel experience and familiarity with popular domestic destinations are a plus.

On any given day, you may find yourself working with vendors to prep for upcoming tours, building optimal routing and timing for the trip, fielding incoming calls to book trips, servicing our clients, writing detailed itineraries, completing internal tour documents, as well as helping out around the office. Trust us, you won’t be bored!

Team atmosphere:

Starr’s culture is one where everyone pitches in to help in other areas of the business when needed. There will be great opportunities to learn and gain experience outside of your regular role. These could range from help with special projects and new ventures, to attending trips, or helping to jump in to assist a Tour Director or Driver with a question.

Benefits:

• salary commensurate with experience
• paid time off
• paid holidays
• medical/dental/vision
• group term life insurance
• employee contributed 401(k)
• generous discounts on all tour products

Schedule:

Monday – Friday 8:30am-5pm, 40 hours per week in our Fairless Hills, PA office.

If you are ready to embark on a rewarding career in the travel industry, submit your cover letter, resume, and salary history to be considered for this exciting opportunity at Starr Bus Charters & Tours.

Key Qualifications and Responsibilities:

• Excellent communication skills (written, verbal/phone and electronic).
• Strong computer skills.
• Ability to multi-task in a fast-paced environment.
• Attention to detail and good organizational skills.
• General knowledge of travel and domestic destinations.
• A great team player.
• We’re looking for self‑motivated candidates with an excellent work ethic.