Tour Ambassador at AT&T Stadium

Legends Global; Arlington (TX); On-site; USD 20,664 - 27,552; Part time

Job summary

Legends Global is seeking a Tour Ambassador for on-site work at AT&T Stadium in Dallas. The role involves guiding tours, sharing history, and representing Legends with exceptional guest service.

You will lead engaging walking tours, present with confidence, and adapt to diverse groups while maintaining safety and accuracy. Ideal candidates have 2–4 years in tourism or hospitality, strong communication skills, and the ability to work flexible hours including nights and weekends.

Qualifications

• 2–4 years of tour guide, guest services, or hospitality experience.
• Public speaking and customer service experience are essential.
• Knowledge of local history and landmarks is a plus.

Responsibilities

• Greet and welcome guests with a friendly and professional demeanor.
• Ensure guest safety during tours and in assigned areas.
• Lead interactive walking tours with accurate venue and city facts.
• Present talks with clarity, confidence, and enthusiasm.
• Provide high levels of customer service and escalate issues when needed.
• Assist in creating tour materials and scripts.
• Communicate clearly to groups of varying sizes.
• Maintain knowledge of venue operations, history, and updates.
• Support special events, VIP tours, and private groups.
• Work flexible hours including nights, weekends, and holidays.
• Perform other duties as assigned.

Skills

Exceptional customer service

Public speaking confidently

Verbal and written communication

Multilingual abilities a plus

Energetic, outgoing personality

Strong organizational skills

Education

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

## Tour Ambassador at AT&T StadiumApplylocations: Dallas Cowboystime type: Part timeposted on: Posted Todayjob requisition id: R100124043**LEGENDS GLOBAL**Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!**JOB SUMMARY**: The Tour Ambassador is a dynamic, guest-facing role dedicated to creating memorable and engaging experiences for all visitors. Ambassadors guide tours, share history and unique insights, and serve as key representatives of both the venue and the Legends brand. This role requires strong communication, a passion for storytelling, and the ability to connect with diverse groups of guests, ensuring each tour is informative, safe, and enjoyable. The Tour Ambassador reports directly to the Tour Ambassador Supervisor.**ESSENTIAL FUNCTIONS OF POSITION INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:*** Greet and welcome guests with a friendly and professional demeanor.* Ensure guest safety during tours and while in assigned areas.* Lead interactive walking tours, delivering accurate and engaging facts about the venue, city, and surrounding landmarks.* Present in-depth, specialized talks with clarity, confidence, and enthusiasm.* Provide high levels of customer service, resolving guest concerns and escalating issues to a supervisor when necessary.* Assist in creating and preparing tour materials and scripts.* Clearly and confidently communicate to groups of various sizes, projecting a strong stage presence.* Maintain knowledge of venue operations, history, and updates to provide accurate information.* Support special events, VIP tours, and private group experiences as needed.* Work flexible, non-traditional hours including nights, weekends, and holidays.* All other duties as assigned.**PREFERRED QUALIFICATIONS:*** Bachelor’s degree preferred.* 2–4 years of tour guide, guest services, or hospitality-related experience, preferably in attractions, entertainment, or sports environments.* Exceptional customer service skills and a high level of professionalism.* Strong verbal and written communication skills; multilingual abilities a plus.* Confident public speaking skills with the ability to engage large groups.* Local tour guide license preferred.* Proficiency in Microsoft Office (Word, Excel, PowerPoint); experience with interactive presentations and social media a plus.* Energetic, outgoing personality with a creative and proactive approach.* Strong organizational skills with the ability to manage multiple projects and deadlines.* Familiarity with the area’s history and landmarks strongly preferred.**WORKING CONDITIONS** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. Specific vision abilities required by this job include close vision and the ability to adjust focus.**Location: On Site at AT&T Stadium****Equal Opportunity Statement** *Legends & ASM Global is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.*